Associate Technical Product Manager

Juniper Systems

Logan (UT)

On-site

USD 70,000 - 100,000

Full time

14 days+
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Job summary

Juniper Systems in Logan, Utah seeks an Associate Technical Product Manager to support rugged computers and accessories across markets. You will work with leadership and cross-functional teams to align customer needs, business goals, and quality standards, and help drive product launches and sustaining activities.

Responsibilities include managing lifecycle, gathering feedback, conducting competitive analyses, MRD/PTs, go-to-market planning with Sales & Marketing, and collaborating on product

Qualifications

  • Bachelor’s degree in business, engineering, CS or related technical field, or 4+ years of technical/product management experience.
  • Proficient MS Word, Excel, PowerPoint; experience with MRP and CRM systems.
  • Experience in rugged mobile computing or field data collection.
  • Understanding of computer hardware architecture and functionality.
  • Experience with product management methodologies.
  • Experience with tablet PCs or hardware products.
  • Knowledge of Windows, Android, or embedded systems.
  • Strong communication skills; creative problem-solver.

Responsibilities

  • Manage product life cycle and roadmap, including accessories and branding.
  • Gather and analyze customer feedback and usage data.
  • Conduct competitive analysis on tablet hardware and ecosystems.
  • Participate in customer interviews, field visits, usability testing.
  • Help identify unmet needs and market opportunities.
  • Define scope, trade-offs, and prioritize features.
  • Develop MRD with internal/external resources.
  • Collaborate with marketing on messaging and go-to-market plan.
  • Assist in creating PTS and participate in design reviews.
  • Prepare Product Validation Test (PVT) to validate customer needs.

Skills

Communication skills
Creativity
Technical savvy
Tablet devices experience
Hardware concepts
Windows/Android knowledge

Education

Bachelor's degree or 4+ years in technical field

Tools

MS Word
Excel
PowerPoint
MRP systems
CRM systems

Job description

Job Summary: The

Location: Logan, UT

The Associate Technical Product Manager (APM) assists with the development, technical support and lifecycle management of rugged computers and associated accessories across targeted markets. This role partners closely with Senior Leadership, Product Managers, Technical Support, Engineering, Operations, Sales, and Marketing to ensure tablet products meet customer needs, business goals, and quality standards.

The APM is responsible for executing product initiatives, managing requirements, analyzing customer and market data, and helping drive successful product launches and sustaining activities.

Key responsibilities include:

  • Manage the product life cycle, plan strategically about the product positioning, roadmap, and future market expansion as well as execute tactical activities related to product development and sales, such as product accessories, packaging, branding, etc.
  • Gather and analyze customer feedback, usage data, and support trends
  • Conduct competitive analysis on tablet hardware, ecosystems, and accessories
  • Participate in customer interviews, field visits, and usability testing
  • Help identify unmet customer needs and emerging market opportunities
  • Assist in scope definition, trade‑off analysis, and feature prioritization
  • Gain a deep understanding of your assigned market segments.
  • Support creation of product messaging, positioning, and internal training materials
  • Identify and prioritize critical customer needs for current and future products, using industry experience
  • In collaboration with internal and external resources assist with generating compelling market requirements documents (MRD) for new product development.
  • Perform market research and competitive analysis, identify our competitive advantage and key differentiators, and then work with marketing to successfully position and message the product to the market.
  • Work with the project manager and project engineer to validate and revise the MRD and provide input and approval of the product technical specification (PTS).
  • Participate in product design reviews and project phase signoffs, giving approval to proceed when appropriate.
  • Responsible for generating the Product Validation Test (PVT) that evaluates how well the product satisfies critical customer needs identified in the MRD.

Works with the Sales & Marketing team to develop and implement a company-wide go-to-market plan, working with all areas of the company to execute that plan and help them understand the product positioning, key benefits, and target customer.

Qualified candidates should have:

  • A bachelor’s degree in business, engineering, computer science or a related technical field or 4+ years of experience in a technical field or as a product manager managing technical products.
  • Basic computer skills required including knowledge of MS Word, Excel, PowerPoint, and an ability to interact with MRP and CRM systems.
  • Experience in the rugged mobile computing and/or field data collection industry and a unique blend of business and technical savvy is strongly desired.
  • A general understanding of computer hardware architecture and functionality
  • Experience with the latest product management and product development methodologies is also strongly desired.
  • Experience with tablet computers, mobile devices, or hardware products
  • Understanding of Windows, Android, or embedded systems
  • Understanding of hardware concepts such as displays, batteries, CPUs, connectivity, and accessories
  • Exceptional written and verbal communication skills to effectively communicate with many different audiences (customers, sales and marketing team, engineering, management, etc.).
  • A high level of creativity to regularly generate innovative solutions to market problems.

Working Hours and Conditions:

This job requires a minimum of 40 hours per week, Monday through Friday. May participate in the 9/80 work schedule, having every other Friday off. Normal time off is given for holidays. Weekend work may be required due to traveling and/or tradeshows, and work-required travel is usually less than 40 nights per year. The interactive nature and cross-discipline communications demand of the position will require the position to be located at the head office in Logan, Utah. Must be able to see, speak, type, and sit for extended periods in an office environment.

If you join our team, you will be surrounded by smart, dedicated teammates working to solve interesting challenges. By collaborating with us, you should expect the opportunity for great personal and professional development.

The above statements describe the general nature and level of work being performed in this job function. This is not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Juniper Systems.

Juniper Systems, Inc. is an EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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