Associate Technical Product Manager

VALICY; Greenville (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Valicy in Greenville, NC is seeking an Associate Technical Product Manager to bridge platform technology and business goals, partnering with software and hardware teams, Sales, Operations, and other stakeholders. You will translate customer feedback and market demands into clear requirements, helping define the platform roadmap and prioritize initiatives.

This role requires understanding of platform architecture, system integrations, and SAS connectivity, with the ability to communicate across

Qualifications

• 1–3 years of relevant experience in product management, project coordination, business analysis, software development, hardware systems, or a related field.
• Experience collaborating with cross-functional teams to support product development, technical initiatives, or business solutions.
• Basic understanding of software and hardware systems, platform technology, or system integrations; willingness to develop deeper technical expertise.
• Ability to gather information, understand business needs, and translate requirements into clear documentation and actionable tasks.
• Strong analytical, problem-identification, and problem-solving skills, with the ability to evaluate information and recommend solutions.
• Excellent written and verbal communication skills, including the ability to communicate effectively with both technical and nontechnical stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Demonstrated initiative, curiosity, and willingness to learn new technologies, products, and business processes.
• Collaborative team player who builds effective working relationships and responds constructively to feedback.
• Familiarity with product development lifecycles, Agile methodologies, gaming systems, SAS connectivity, or platform integrations is preferred but not required.
• Ability to travel as needed.

Responsibilities

• Understand and represent the company’s Mission, Vision, and Values, serving as an ambassador of MVV.
• Assist with establishing, owning, and driving the strategic vision, scope, and roadmap for platform technology in alignment with company objectives and the needs of Development, Sales, Operations, and other stakeholders.
• Develop a strong understanding of Valicy’s platform architecture, system capabilities, hardware and software integrations, connectivity requirements, and technical dependencies.
• Maintain working knowledge of relevant gaming industry communication protocols, including SAS connectivity, and their impact on platform functionality and integration.
• Conduct market, customer, and competitive analysis to identify emerging technology trends, platform capabilities, business needs, and opportunities for product improvement.
• Translate business objectives, customer feedback, and technical needs into clear product requirements, user stories, acceptance criteria, and prioritized development backlogs.
• Define and prioritize platform enhancements, integrations, and technical initiatives across existing and new markets, balancing customer needs, business value, technical feasibility, and development capacity.
• Collaborate with software and hardware engineering teams to evaluate technical solutions, clarify requirements, resolve product-related questions, and guide initiatives from ideation through release.
• Serve as a point of contact for platform-related product questions from Development, Sales, Hardware, Operations, and other cross-functional stakeholders.
• Monitor platform performance, system reliability, product usage, and available reporting to identify trends, assess outcomes, and recommend opportunities for optimization.
• Bridge the gap between business needs and technical requirements, effectively communicating platform capabilities, technical concepts, dependencies, and trade-offs to technical and nontechnical audiences.
• Develop and maintain an understanding of gaming hardware components, system architecture, and the interactions between platform technology and gaming products.
• Partner with cross-functional teams to evaluate technical risks, integration challenges, regulatory considerations, and operational impacts associated with platform changes.
• Develop and maintain product documentation, including technical requirements, platform specifications, integration documentation, release plans, user guides, operational procedures, and product reference materials.
• Support product launches and platform enhancements by coordinating requirements, readiness activities, stakeholder communication, and cross-functional alignment.
• Engage with customers and internal teams as needed to understand platform challenges, validate requirements, gather feedback, and ensure technology solutions address real-world business needs.

Skills

Cross-functional collaboration

Analytical skills

Communication skills

Team player

Agile methodologies

Job description

Position: Associate Technical Product Manager

Location: Greenville, NC

Job Id: 374

# of Openings: 1

Position: Associate Technical Product Manager

Department: Product Development

Reports To: Senior Technical Product Manager

Status: Exempt

Who We Are

We are Valicy!

We make games.

We also make the machines they run on.

What we’re building matters.

How we treat people matters more.

Seven values guide how we work. We call it our FIGHTER mindset:

• Fun: Enjoy the journey together
• Innovative: Consistently pushing new boundaries through creativity
• Growth: Committed to growing personally and professionally
• Humble & Passionate: It's important to be both
• Teamwork: Built on trust, healthy conflict, commitment, accountability, and results
• Excellence: Pursuing high standards in everything we do
• Relational: Building trust and relationships with customers and teammates

SUMMARY

As an Associate Technical Product Manager, you will play a pivotal role in optimizing product-market fit and defining the strategic direction of Valicy’s platform technology. You will work closely with software and hardware engineering teams, Sales, Operations, and other key stakeholders to understand business needs, identify opportunities for improvement, and guide the development of scalable, reliable, and innovative platform solutions.

You will assist in driving the platform technology roadmap, translating customer feedback, market demands, business objectives, and technical considerations into clearly defined product requirements and development priorities. This role requires a strong understanding of platform architecture, system integrations, hardware and software interactions, and the technical infrastructure that supports our gaming products. Your ability to bridge business objectives and technical execution will be essential to delivering solutions that improve product capabilities, operational efficiency, system performance, and customer satisfaction across the gaming industry.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES

• Understand and represent the company’s Mission, Vision, and Values, serving as an ambassador of MVV.
• Assist with establishing, owning, and driving the strategic vision, scope, and roadmap for platform technology in alignment with company objectives and the needs of Development, Sales, Operations, and other stakeholders.
• Develop a strong understanding of Valicy’s platform architecture, system capabilities, hardware and software integrations, connectivity requirements, and technical dependencies.
• Maintain working knowledge of relevant gaming industry communication protocols, including SAS connectivity, and their impact on platform functionality and integration.
• Conduct market, customer, and competitive analysis to identify emerging technology trends, platform capabilities, business needs, and opportunities for product improvement.
• Translate business objectives, customer feedback, and technical needs into clear product requirements, user stories, acceptance criteria, and prioritized development backlogs.
• Define and prioritize platform enhancements, integrations, and technical initiatives across existing and new markets, balancing customer needs, business value, technical feasibility, and development capacity.
• Collaborate with software and hardware engineering teams to evaluate technical solutions, clarify requirements, resolve product-related questions, and guide initiatives from ideation through release.
• Serve as a point of contact for platform-related product questions from Development, Sales, Hardware, Operations, and other cross-functional stakeholders.
• Monitor platform performance, system reliability, product usage, and available reporting to identify trends, assess outcomes, and recommend opportunities for optimization.
• Bridge the gap between business needs and technical requirements, effectively communicating platform capabilities, technical concepts, dependencies, and trade-offs to technical and nontechnical audiences.
• Develop and maintain an understanding of gaming hardware components, system architecture, and the interactions between platform technology and gaming products.
• Partner with cross-functional teams to evaluate technical risks, integration challenges, regulatory considerations, and operational impacts associated with platform changes.
• Develop and maintain product documentation, including technical requirements, platform specifications, integration documentation, release plans, user guides, operational procedures, and product reference materials.
• Support product launches and platform enhancements by coordinating requirements, readiness activities, stakeholder communication, and cross-functional alignment.
• Engage with customers and internal teams as needed to understand platform challenges, validate requirements, gather feedback, and ensure technology solutions address real-world business needs.

REQUIREMENTS

• 1–3 years of relevant experience in product management, project coordination, business analysis, software development, hardware systems, or a related field.
• Experience collaborating with cross-functional teams to support product development, technical initiatives, or business solutions.
• Basic understanding of software and hardware systems, platform technology, or system integrations; willingness to develop deeper technical expertise.
• Ability to gather information, understand business needs, and translate requirements into clear documentation and actionable tasks.
• Strong analytical, problem-identification, and problem-solving skills, with the ability to evaluate information and recommend solutions.
• Excellent written and verbal communication skills, including the ability to communicate effectively with both technical and nontechnical stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Demonstrated initiative, curiosity, and willingness to learn new technologies, products, and business processes.
• Collaborative team player who builds effective working relationships and responds constructively to feedback.
• Familiarity with product development lifecycles, Agile methodologies, gaming systems, SAS connectivity, or platform integrations is preferred but not required.
• Ability to travel as needed.

WORK ENVIRONMENT

The work environment is typical of a traditional office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no material or weather-related hazards except those associated with travel.