Associate Strategic Program Manager - Cross-Functional

Fictiv; Oakland (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

MISUMI Americas, a division of MISUMI Group, is seeking an Associate Strategic Program Manager to help bring complex products across the finish line on time, on budget, and with top quality. You’ll connect Sales, Quality, Logistics, and DFM teams to keep programs aligned and customers confident.

You will drive continuous improvement, contribute ideas, and maintain the Quality Management System. Travel about 10% within the U.S.

Qualifications

• Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering or equivalent.
• 1–2 years of related experience or 3+ years manufacturing operations experience.
• Strong organizational skills and ability to manage multiple priorities.
• Clear communication across diverse, cross-functional global teams.
• Interest in leveraging AI tools and automation to improve workflows.

Responsibilities

• Own relationships with internal stakeholders and support customer-facing touchpoints to deliver standout service.
• Track and report program milestones across multiple platforms, keeping timelines and deliverables on course.
• Identify process gaps and risks using manufacturing knowledge — drive improvements.
• Champion cross-functional collaboration to boost program efficiency and customer satisfaction.
• Manage customer change requests and project updates across internal and external platforms.
• Maintain accurate, up-to-date program status across systems to support business decisions.
• Travel approximately 10% annually within the U.S. for customer onsite visits and meetings.
• Contribute to and maintain the Quality Management System (QMS).

Skills

Engineering degree

Project coordination

Cross-functional collaboration

Process improvement

CNC / 3D printing familiarity

AI & automation mindset

Education

Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering

3+ years manufacturing operations experience

Job description

MISUMI Americas, a division of MISUMI Group, is seeking an Associate Strategic Program Manager to help bring complex products across the finish line on time, on budget, and with top quality. You’ll connect Sales, Quality, Logistics, and DFM teams to keep programs aligned and customers confident.

You will drive continuous improvement, contribute ideas, and maintain the Quality Management System. Travel about 10% within the U.S.