Associate Specialist, Production Operations

FIS; Milwaukee (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Professional development

Job summary

FIS in Milwaukee is seeking an entry-level Remittance Processor to support daily production operations on-site. You will perform data entry, monitor processes, and help prepare customer payments for processing while documenting imaging tasks and handling routine troubleshooting.

Ideal candidates have a high school diploma or GED, strong communication skills, and the ability to lift up to 30 pounds. This role offers on-site schedule with growth through professional development and varied benefits.

Qualifications

• High school diploma or GED required.
• Ability to lift or move up to 30 pounds.
• Knowledge of remittance processing.
• Proficient written and oral communication with employees or external customers/clients.
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output.
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations.
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing.
• Knowledge of client specifications for remittance processing.
• Knowledge of off-line and peripheral equipment operation and maintenance.
• Proficiency to assemble, organize and sequence work.
• Knowledge to identify errors in calculations and balances.

Responsibilities

• Supports day to day production operations activities
• monitoring
• reporting, basic troubleshooting
• Prepares customer payments for processing
• Document Imaging
• Data Entry
• Decision exception items
• Troubleshooting
• Prepares outgoing customer mail
• Other related duties assigned as needed

Skills

Remittance processing

Data entry

Attention to detail

Communication skills

Problem solving

Teamwork

Lifting up to 30 lbs

Education

High school diploma or GED

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Job Description

We are FIS. Our technology powers the world’s economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know~ Are you FIS?

What You Will Be Doing

• Supports day to day production operations activities
• monitoring
• reporting, basic troubleshooting
• Prepares customer payments for processing
• Document Imaging
• Data Entry
• Decision exception items
• Troubleshooting
• Prepares outgoing customer mail
• Other related duties assigned as needed

Schedule

Monday-Friday 7~00am-3~30pm. Fully on-site

What You Bring

High school diploma or GED

• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

What We Offer You

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

A broad range of professional education and personal development possibilities - FIS is your final career step!

The chance to work on some of the most challenging, relevant issues in financial services & technology

Time to support charities and give back in your community

A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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