Associate I, Production Operations

FIS; Massachusetts; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

On-site workspace

Competitive benefits

Career growth opportunities

Job summary

FIS is seeking a detail‑oriented candidate to support remittance processing operations onsite. You will prepare customer payments, manage setup and maintenance of the remittance processor, perform research and adjustments, and handle exception items.

The role requires strong communication and the ability to manage multiple tasks in a fast-paced environment. The position is full-time, on-site, with a schedule of Monday–Saturday 8:00 AM–4:30 PM and time off on Wednesday and Sunday.

Qualifications

• Knowledge of remittance processing procedures and client specifications.
• Proficient written and verbal communication with team members.
• Ability to assemble, organize and sequence work; identify errors in calculations and balances.

Responsibilities

• Prepares customer payments for processing.
• Coordinates set-up and maintenance for remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments.
• Other related duties as needed.

Skills

Remittance processing

Written and oral communication

Problem solving

Attention to detail

Ability to lift up to 30 lbs

Education

High school diploma/GED

Job description

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

What you will be doing:

• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.

Work Schedule: Fulltime. Monday-Saturday 8am-430pm. Off Wednesday and Sunday. Fully on site.

What you bring:

• High school diploma or GED
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with all team members.
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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