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An established industry player is seeking an Associate Specialist for Client Solutions to join a dynamic Help Desk team. This role offers the chance to engage with clients, addressing their requests and enhancing workflows. Ideal candidates will possess strong analytical skills and a proactive attitude, thriving in a collaborative environment. You will gain exposure to various financial products and develop your problem-solving abilities while contributing to a team dedicated to delivering exceptional support. If you're eager to learn and grow in a fast-paced setting, this opportunity is perfect for you.
Job Description: Associate Specialist, Client Solutions
ABOUT FACTSET
FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out of 64 locations worldwide. FactSet with over $1.1 billion in annual revenues, is headquartered in Norwalk, Connecticut and employs nearly 10,000 people worldwide. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS.
The Partners Helpdesk provides research solutions for financial institutions including investment banks, hedge funds, mutual funds, pension plans, endowments, foundations, and brokerage firms, with an active presence across the US, Europe, and Asia Pacific. We are looking for highly motivated individuals to join the Help Desk team based in Hyderabad and Manila to provide support services for our clients across the globe 24 hours a day. The team is composed of energetic individuals who thrive in a highly collaborative environment and enjoy the challenge of independence and responsibility. You will get the opportunity to gain knowledge on various workflows across multiple products that are used by a range of financial organizations.
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