Associate Specialist, BPS Operations Processing

FIS Management Services LLC; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive work environment

Competitive salary and benefits

Job summary

FIS Management Services LLC is seeking skilled professionals to ensure timely and accurate processing of pension and recurring payments. The role emphasizes operational controls and quality assurance within financial services.

Qualified candidates will demonstrate proficiency in financial operations, with a focus on improving workflows and supporting teams in a dynamic environment, while contributing to a diverse workplace.

Qualifications

• Experience in financial services operations, with emphasis on payment or transaction processing.
• Strong knowledge of operational controls, quality assurance, and risk mitigation practices.
• High attention to detail with demonstrated accuracy in transaction processing.

Responsibilities

• Review pension and recurring payments for accuracy.
• Monitor transaction workflows to ensure timely payments.
• Establish and update operational procedures and documentation.
• Develop and implement quality control processes.

Skills

Financial services operations

Payment processing workflows

Operational controls

Quality assurance

Communication skills

Organizational skills

Attention to detail

Workflow analysis

Payment processing systems

Tools

Advantage or similar payment processing systems

Job description

Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

What You Will Be Doing

• Review pension and recurring payments to ensure timely and accurate processing
• Monitor daily transaction workflows and confirm all payments are completed within required timelines
• Establish, maintain, and update operational procedures and documentation
• Develop and implement quality control processes for onshore operations teams
• Perform quality assurance reviews and provide feedback to processors
• Serve as a senior support resource for processors, resolving complex issues and questions
• Respond to internal and external inquiries related to payment processing and status updates
• Participate in cross‑functional meetings to address operational performance and improvements
• Identify and implement enhanced controls and automation opportunities
• Track exceptions and ensure issues are resolved through full lifecycle management

Required Qualifications

• Experience in financial services operations, with emphasis on payment or transaction processing
• Hands‑on experience with pension or recurring payment processing workflows
• Strong knowledge of operational controls, quality assurance, and risk mitigation practices
• Excellent written and verbal communication skills with ability to support internal and external stakeholders
• Strong organizational and prioritization skills in high‑volume environments
• High attention to detail with demonstrated accuracy in transaction processing
• Ability to analyze workflows, identify gaps, and drive process improvements
• Proficiency with payment processing systems or similar operational platforms

Preferred Qualifications

• Experience with Advantage or similar payment processing systems
• Background supporting or mentoring operations teams
• Familiarity with automation and process improvement initiatives
• Experience working in regulated financial environments
• Knowledge of pension products and payment structures

What We Offer

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

On a conditional offer, you will be required to undergo a drug test. This offer may be subject to other pre‑employment conditions as required.

EEO Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and supplement document available here.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.