Associate Specialist

Commonpoint Queens (Samuel Field YM and YWHA); New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Commonpoint Queens (Samuel Field YM and YWHA) is seeking an Associate Specialist, Data & Insights to support data collection, analysis, and reporting across the organization. You will help strengthen internal data systems, support cross-departmental projects, and prepare data workflows for survey rollouts, including trackers and dashboards.

You will assist in qualitative and quantitative research efforts, develop insight reports, and contribute to data-driven storytelling while collaborating

Qualifications

• Experience in collecting, analyzing, and reporting data.
• Ability to design surveys and support data workflows for rollouts.
• Familiarity with data visualization and dashboards.
• Strong collaboration across departments and reporting to a coordinator.

Responsibilities

• Assist in designing interviews and focus groups to gather program insights.
• Support literature reviews and external research synthesis.
• Participate in data analysis meetings and share findings.
• Create insight reports and presentations translating data into actionable strategies.
• Assist with survey development using JotForm and Google Forms.
• Build and maintain dashboards using Tableau and Google Looker Studio.
• Clean, structure, and audit data for accuracy and consistency.
• Develop pivot tables and structured spreadsheets to track engagement and outcomes.
• Explore AI-driven tools to improve workflow efficiency.

Skills

Data analysis

Survey design

Data visualization

Cross-department collaboration

Tools

Tableau

Google Looker Studio

JotForm

Google Forms

Job description

Key Responsibilities

The Associate Specialist, Data & Insights supports data collection, analysis, and reporting across the organization. Reporting to the Coordinator, Data & Insights, the Associate Specialist helps strengthen internal data systems, supports cross-departmental projects, and prepares data workflows for survey rollouts, including the development of survey trackers and dashboards.

Research & Evaluation Projects

• Assist in designing and conducting interviews and focus groups to gather insights on program impact.
• Support literature reviews and external research synthesis to inform evaluation efforts.
• Participate in data analysis meetings, contributing to discussions on findings and trends.
• Help build insight reports and presentations that translate data into actionable strategies.

Qualitative Research & Impact Storytelling

• Collect and analyze qualitative data from surveys, interviews, and focus groups.
• Learn how to code and categorize qualitative data to identify key themes.
• Assist in writing impact reports and case studies, helping to craft compelling data-driven narratives.
• Support survey development using tools like JotForm and Google Forms, ensuring strong survey design.
• Compare and contrast findings across different programs to identify shared trends and opportunities.

Quantitative Research & Data Visualization

• Analyze survey data and other program metrics to uncover trends and insights.
• Assist in building interactive dashboards and data visualizations using Tableau and Google Looker Studio.
• Learn how to clean, structure, and audit data for accuracy and consistency.
• Develop pivot tables and structured spreadsheets to track participant engagement and outcomes.
• Explore AI-driven tools for automation and analysis to improve workflow efficiency.

Professional Development & Organizational Engagement

• Participate in ongoing personal and professional growth activities to build skills and align with evolving department needs.
• Attend and contribute to departmental trainings, team meetings, and cross-program learning opportunities.
• Actively engage in the supervision process, including goal-setting, reflection, and feedback.
• Participate in agency-wide events, initiatives, and committees as assigned, contributing to a culture of learning, equity, and service.
• Assist with any other projects as needed.

Commonpoint Expectations

• Participate in orientation, training, and regular team supervision.
• Attend relevant professional development sessions and departmental meetings.
• Uphold confidentiality, professionalism, and cultural responsiveness in all interactions.
• Represent Commonpoint's mission, values, and commitment to equity and inclusion.

Accountability Notice

Your employment is contingent upon meeting the responsibilities outlined in this offer letter and in departmental guidance.

Commonpoint reserves the right to terminate participation at any time if accountability, performance, attendance, or conduct standards are not met.

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.