Manager, Talent Acquisition

Commonpoint Queens (Samuel Field YM and YWHA); United States; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension plan / 403(b)

Paid time off

Professional development

Job summary

Commonpoint Queens is seeking a Manager of Talent Acquisition to lead full-cycle recruitment across all programs, partnering with program leaders and the HR team to attract top talent. The role emphasizes strategic workforce planning, equitable interviewing, and continuous process improvement in a dynamic nonprofit environment.

Reporting to the VP of Human Resources, the position will manage onboarding and drive sourcing through multiple channels, including Workday ATS, while maintaining

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• 5+ years of demonstrated success in agency and corporate recruiting, hiring across diverse roles and disciplines.
• Thriving in a high-pressure, fast-paced environment with multiple competing priorities.
• 1–3 years of supervisory or team leadership experience preferred.
• Deep understanding of full-cycle recruitment, including sourcing, screening, interviewing, and onboarding.
• Experience using and managing Applicant Tracking Systems (ATS) and HR software; reporting experience a plus.
• Strong knowledge of employment laws and best practices.
• Commitment to diversity, equity, inclusion, and belonging (DEIB).
• Experience working in a nonprofit or mission-driven organization preferred.

Responsibilities

• Develop and implement mission-driven talent acquisition strategies to attract and retain top talent across all programs and departments.
• Serve as a strategic thought partner to the Vice President and leadership team on workforce planning and recruitment best practices.
• Ensure all recruiting activities reflect Commonpoint’s values of inclusion, respect, and community engagement.
• Manage onboarding specialists and onboarding process.
• Lead all aspects of the recruitment process, including job development, sourcing, screening, interviewing, offer negotiation, and onboarding.
• Create compelling job postings and outreach materials that reflect Commonpoint’s mission, culture, and impact.
• Source candidates through multiple channels — including job boards, social media, professional networks, community partners, and employee referrals.
• Manage and optimize the Applicant Tracking System (ATS), including spearheading the implementation of the Workday platform.
• Balance and manage many concurrent searches across varied program areas in a high-volume, fast-paced environment while maintaining an exceptional candidate and hiring manager experience.
• Partner with hiring managers and program leaders to understand position needs and design effective recruitment strategies.
• Provide training and coaching to hiring teams on equitable interviewing and selection processes.
• Build and maintain relationships with educational institutions, workforce development partners, and professional associations to expand candidate pipelines.
• Collaborate with HR and program teams to ensure a seamless onboarding experience for new hires.
• Track and analyze recruiting data to assess performance and inform strategy.
• Ensure compliance with all employment laws, regulations, and organizational policies.
• Stay informed of recruiting trends, tools, and best practices across the nonprofit, corporate, and human services sectors.

Job description

ABOUT COMMONPOINT

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE

The Manager, Talent Acquisition plays a pivotal role in advancing Commonpoint’s mission by leading the full-cycle recruitment process for all full time, part-time, and seasonal positions. As a key member of the Human Resources team, this individual partners closely with program and organizational leaders to attract, engage, and hire exceptional talent who are inspired by our mission of service and community. Reporting to the VP, Human Resources, the Manager, Talent Acquisition oversees all aspects of the recruitment process — from sourcing and selection through offer and onboarding — while supporting strategic workforce planning and continuous process improvement. This role requires a blend of strategic insight, operational excellence, and relationship-driven leadership in a dynamic, fast-paced environment.

ROLE RESPONSIBILITIES

Strategic Recruitment Leadership

• Develop and implement mission-driven talent acquisition strategies to attract and retain top talent across all programs and departments.
• Serve as a strategic thought partner to the Vice President and leadership team on workforce planning and recruitment best practices.
• Ensure all recruiting activities reflect Commonpoint’s values of inclusion, respect, and community engagement.
• Manage onboarding specialists and onboarding process.

Full-Cycle Recruitment

• Lead all aspects of the recruitment process, including job development, sourcing, screening, interviewing, offer negotiation, and onboarding.
• Create compelling job postings and outreach materials that reflect Commonpoint’s mission, culture, and impact.
• Source candidates through multiple channels — including job boards, social media, professional networks, community partners, and employee referrals.
• Manage and optimize the Applicant Tracking System (ATS), including spearheading the implementation of the Workday platform.
• Balance and manage many concurrent searches across varied program areas in a high-volume, fast-paced environment while maintaining an exceptional candidate and hiring manager experience.

Partnership & Collaboration

• Partner with hiring managers and program leaders to understand position needs and design effective recruitment strategies.
• Provide training and coaching to hiring teams on equitable interviewing and selection processes.
• Build and maintain relationships with educational institutions, workforce development partners, and professional associations to expand candidate pipelines.
• Collaborate with HR and program teams to ensure a seamless onboarding experience for new hires.

Data, Compliance & Continuous Improvement

• Track and analyze recruiting data to assess performance and inform strategy.
• Ensure compliance with all employment laws, regulations, and organizational policies.
• Stay informed of recruiting trends, tools, and best practices across the nonprofit, corporate, and human services sectors.

QUALIFICATIONS & KEY ATTRIBUTES: MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• 5+ years of demonstrated success in agency and corporate recruiting, hiring across diverse roles and disciplines.
• Proven ability to thrive in a high-pressure, fast-paced environment with multiple competing priorities.
• 1–3 years of supervisory or team leadership experience preferred.
• Deep understanding of full-cycle recruitment, including sourcing, screening, interviewing, and onboarding.
• Experience using and managing Applicant Tracking Systems (ATS) and HR software; reporting experience a plus.
• Strong knowledge of employment laws and best practices.
• Exceptional communication, interpersonal, and relationship-building skills.
• Highly organized and detail-oriented, with strong follow-through and time management.
• Demonstrated commitment to diversity, equity, inclusion, and belonging (DEIB).
• Experience working in a nonprofit or mission-driven organization preferred.

PREFERRED QUALIFICATIONS

• Experience working in a nonprofit, social services, or mission organization is a plus.
• Bilingual skills are a plus.
• Professional certifications (e.g., SHRM-CP, PHR, AIRS) are a plus.

KEY ATTRIBUTES FOR THIS ROLE

• Strong ability to build relationships and communicate effectively with staff at all levels of the organization.
• Ability to exercise sound judgment, elevate issues appropriately, and thrive in a fast-paced, high-volume environment.
• Strong analytical and problem‑solving skills with a solutions‑oriented mindset and commitment to diversity, equity, and inclusion.

COMPENSATION & BENEFITS

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well‑being, growth, and recognition. Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family‑supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long‑service severance upon retirement.

WORKING CONDITIONS & JOB DETAILS

WORKING CONDITIONS

• Primary office-based environment with regular travel to program sites across Queens, the Bronx, and Manhattan.
• Sedentary work with occasional lifting up to 20 pounds.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

JOB DETAILS

Working Schedule: Monday – Friday, 9:00am – 5:00pm

Non-Union Position

Location: Various: Manhattan: 35 West 31st Street, 4th Floor, New York, NY, 10001 Central Queens: 67-09 108th Street, Forest Hills, NY, 11375 Little Neck: 58-20 Little Neck Parkway, Little Neck, NY, 11362 Bronx: 1665 Hoe Avenue, Bronx, NY, 10460 Remote

Commonpoint is an equal opportunity employer. Commonpoint Queens is a community-centric nonprofit, serving diverse audiences through every chapter of life across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.