Job Developer

Commonpoint Queens (Samuel Field YM and YWHA); United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Commonpoint Queens is hiring a Job Developer to support Opportunity Youth ages 17-24 through vocational assessments, resume coaching, and internship placement across medical and allied health fields.

The role requires strong organizational and communication skills, with a focus on enrollment targets, retention, and collaboration with case managers and employers. Visit multiple sites in Queens and surrounding areas as needed.

Qualifications

• Bachelor’s degree in a related field is required.
• Strong verbal and written communication skills.
• Ability to work with diverse populations and collaborate with teams.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with case management or workforce development is a plus.
• Detail-oriented with solid documentation practices.

Responsibilities

• Build strong relationships with participants to support employment goals.
• Conduct vocational assessments and provide career counseling and referrals.
• Guide participants through resume development, applications, and interviews.
• Meet program goals for internships and job placements, especially in healthcare fields.
• Provide coaching to youth and adults with barriers to employment.
• Collaborate with Case Managers to develop workplace readiness and social skills.
• Develop employer partnerships to create opportunities aligned with goals.
• Advocate to remove barriers and maintain accurate records and reports.
• Maintain documentation, databases, and funder-required data entry.
• Coordinate referrals to supportive services and track participant progress.
• Conduct weekly site visits and attend staff meetings and trainings.
• Work as part of a multidisciplinary team while managing priorities.

Education

Bachelor's degree in Human Services, Social Work, Counseling, Workforce Development, or a related field

Bachelor's degree in Human Services, Social Work, Counseling, Public Administration, or a related field

Tools

Microsoft Office Suite

Google Workspace

PDF software

General computer applications

Job description

STATEMENT OF THE AGENCY/DEPARTMENT: Commonpoint is a non-profit, multi service agency with flagship sites in Little Neck, Bayside, Forest Hills, East Elmhurst and Jamaica with 90 additional sites throughout the community that provides a diverse array of programs and services to over 70,000 mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds. The Opportunity Youth Programs at Commonpoint provide services to out of school and out of work youth, ages 17-24. Opportunity Youth Programs include GED classes, Vocational Training Classes, Internship, and Employment Assistance. We serve youth who have dropped out of high school, are pregnant or parenting, receiving foster care services, are engaged with the juvenile justice system, experiencing homelessness, had an IEP in high school, reside in high poverty areas, or who are unemployed.

Position Summary:

This is a fast-paced position that requires strong analytical and customer service skills and excellent problem-solving ability. Candidates should be outgoing, self motivated, and able to work independently. In addition, the Job Developer must be highly organized and able to manage multiple priorities simultaneously. The Job Developer is expected to demonstrate direct knowledge of the agency’s mission, offerings, and student base, and to innovate and advocate for organizational change.

Key Responsibilities:

• Build strong working relationships with participants to support them in securing and maintaining meaningful, long-term employment.
• Conduct comprehensive vocational assessments and provide career counseling, including referrals to appropriate occupational skills training.
• Guide participants through all aspects of the job search process, including resume development, online job applications, mock interviews, and networking strategies.
• Meet program goals by enrolling participants into internships, achieving quarterly job placement targets across various industries (with an emphasis on medical and allied health fields), and maintaining monthly retention benchmarks.
• Provide individualized coaching and employment support to youth and adults with limited work experience and educational attainment.
• Collaborate with Case Managers to help participants develop workplace readiness, professional behaviors, and social skills that promote long-term employment and career advancement.
• Develop and maintain partnerships with employers, businesses, and community-based organizations to identify employment opportunities aligned with participants' interests and career goals.
• Advocate for participants by collaborating with internal staff and external partners to remove barriers to employment.
• Maintain accurate and timely documentation, including weekly tracking reports, employer and participant databases, retention reports, and data entry into funder-required systems.
• Coordinate with Opportunity Youth staff to facilitate referrals to supportive services and assist participants in achieving their education and employment goals.
• Conduct weekly worksite visits to collect timesheets, monitor participant progress, and ensure positive internship and employment experiences.
• Attend required staff meetings, training, and professional development activities.
• Work collaboratively as part of a multidisciplinary team while demonstrating the ability to work independently and manage priorities.

Required Qualifications:

• Bachelor's degree in Human Services, Social Work, Counseling, Workforce Development, or a related field required.
• Minimum of 3 years of experience in workforce development, recruiting, human resources, employment services, or a related field.
• Experience working with Opportunity Youth or other populations facing barriers to employment.
• Demonstrated success in a goal-driven environment with responsibility for achieving enrollment, placement, retention, or other performance outcomes.
• Excellent verbal, written, and interpersonal communication skills, with the ability to facilitate meetings, workshops, and one-on-one coaching sessions.
• Strong organizational, time management, and documentation skills with attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace (Sheets, Docs, Slides), PDF software, and general computer applications.
• Ability to work effectively with diverse populations, including immigrants, young adults, English language learners, single parents, and individuals with significant barriers to employment.

Preferred Qualifications:

• Bachelor's degree in Human Services, Social Work, Counseling, Public Administration, or a related field.
• Experience working with DYCD Workforce Development programs, including Train & Earn or similar initiatives.
• Knowledge of workforce databases and case management systems, including PTS, YEPS, and Salesforce.
• Established relationships with employers, workforce partners, and community-based organizations.
• Experience developing employer partnerships and placing participants in internships or employment opportunities.
• Bilingual or multilingual language skills are a plus.
• Familiarity with labor market trends, career pathways, and employment opportunities within healthcare, allied health, and other high-demand industries.

Location: 77-17 Queens Boulevard, Elmhurst, NY, 11373 (Must travel to various locations)

Schedule: Mon-Fri. Regular Shifts 8am-4pm, or 9am-5pm and with flexibility

Commonpoint is an equal opportunity employer

Commonpoint Queens is a community-centric nonprofit, serving diverse audiences though every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.