Associate Solutions Engineer — Hybrid/Remote

NICE; United States; Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

NICE-FLEX hybrid model

Job summary

NICE in the United States is seeking an Associate Professional Services Engineer to work directly with clients, providing expertise on NICE products across CRM, telecommunications infrastructure, analytics, and social media. You will configure, model, and optimize deployments while guiding cross-functional teams to ensure project success.

The role emphasizes leadership, mentoring junior staff, and strong communication while delivering business analyses and cost/benefit analyses for major

Qualifications

• Bachelor's degree or equivalent work experience in a technical or business field.
• 3–5+ years of professional experience beyond educational requirements.
• Experience varies by specialization: Implementation, Business Optimization, Education & Enablement, Engineering Services.

Responsibilities

• Provide consultative support for NICE solutions to clients.
• Configure, program, and model processes, data, and objects across applications and databases.
• Lead technical architecture and supervise junior staff and subcontractors.

Skills

Consultative communication

Project management

Leadership

Public speaking

Analytical thinking

Education

Bachelor's degree in technical or business field

Job description

NICE in the United States is seeking an Associate Professional Services Engineer to work directly with clients, providing expertise on NICE products across CRM, telecommunications infrastructure, analytics, and social media. You will configure, model, and optimize deployments while guiding cross-functional teams to ensure project success.

The role emphasizes leadership, mentoring junior staff, and strong communication while delivering business analyses and cost/benefit analyses for major