Associate Solution Engineer | SaaS Conversions

EPIND Epicor India; United States; Remote; USD 62,000 - 100,000; Full time

Benefits offered by this job

Health and Wellness

Internal mobility

Career development

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is seeking an Associate Solution Engineer to support SaaS conversions for Kinetic in a high-visibility role. You will collaborate with CAMs, customers, and cross-functional teams to assess scope, readiness, and risks for migration, and to drive SaaS opportunities.

The role focuses on provisioning customers for the Analyzer, validating cloud compatibility, and delivering clear handoffs to Consulting for SaaS projects. Some travel is required.

Qualifications

• 1 year+ presales ERP experience or equivalent
• Experience with Kinetic environment and Cloud offerings
• Microsoft Azure experience
• Demonstrated success delivering customer presentations

Responsibilities

• Assess scope, risks, and readiness for SaaS migration with CAMs and customers.
• Review SaaS conversion opportunities, scope, approach, and next steps with CAMs.
• Provision customers to run the Analyzer and review results for risk areas.
• Lead collection of CSG/TSG work and validate cloud compatibility.
• Provide handoff to Consulting for SaaS projects.
• Explain the SaaS conversion process during customer calls.
• Review tools and approaches to support SaaS readiness.
• Identify and mitigate risk areas with internal SaaS stakeholders.
• Support SaaS conversion adoption with Manufacturing leadership and Center of Excellence.
• Some travel is required.

Skills

Presales ERP

Kinetic experience

ERP administration

Customer presentations

Education

Bachelor’s degree

Tools

Kinetic Cloud

Azure

Kinetic customization

BAQs & Dashboards

Job description

Associate Solution Engineer | SaaS Conversions

Join Epicor as a Solution Engineer! This Solution Engineer for Manufacturing is a high-visibility role supporting a critical corporate initiative focused on SaaS conversions for Epicor Kinetic. This position will work closely with Manufacturing SaaS Conversion BDRs, Manufacturing Customer Account Managers (CAMs), Account Manager leadership, Consulting Services, and the Cloud Center of Excellence.

What you will be doing:

Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration. Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas. Collaborating with CAMs and Consulting teams to support development of Statements of Work Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility Providing a clear and effective handoff of relevant information to Consulting for SaaS projects Communicating the SaaS conversion process during customer calls and other engagements Reviewing applicable tools and alternative approaches to support SaaS readiness Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence Some travel is required

What you will likely bring:

Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic. ERP Administrator or power user for Kinetic environment Experience with Kinetic Cloud and/or other Cloud offerings Expertise with Microsoft Azure Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting Background of success in supporting both direct and channel sales Documented experience of giving customer presentations / demonstrations Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs). 1+ years applicable experience and demonstrated success/knowledge in Manufacturing Bachelor’s degree (or equivalent experience).

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.

Range: Minimum: $62,000 USD Maximum: $100,000 USD