Senior Manager, Global eCommerce & Omni

Riverside Natural Foods Ltd. (Home of MadeGood); Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Personal development opportunities

Courageous determination culture

Inclusive workplace environment

Job summary

A family-owned global snack manufacturer seeking a Senior Manager, Global eCommerce & Omnichannel to drive growth across key eCommerce platforms like Amazon and Walmart. The ideal candidate has 8+ years in CPG, expertise in digital commerce, and strong leadership skills. Join a values-led firm committed to personal and professional development while achieving ambitious targets.

Qualifications

• 8+ years of progressive experience in CPG with a strong focus on digital commerce.
• Direct experience managing Amazon and Walmart.com.
• Understanding of shopper behavior and search optimization.

Responsibilities

• Own and evolve the global eCommerce vision for Riverside.
• Drive alignment with global and local teams on pricing and assortment.
• Build and maintain relationships with key customers.

Skills

Strategic thinker

Highly analytical

Excellent communicator

Detail-oriented

Self-starter

Education

Bachelor's degree in Business, Marketing, or related field

MBA preferred

Job description

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours.

Position Summary/Objective

The Senior Manager, Global eCommerce & Omnichannel is Riverside’s most senior leader dedicated to digital commerce. This role owns the global eCommerce vision and strategy, with a primary focus on driving growth and performance for the Riverside's brands across key US and international eCommerce platforms (Amazon, Walmart.com, Instacart, Thrive, and others).

• Own and evolve the global eCommerce vision for Riverside, with a focus on the US market.
• Lead strategic planning and performance management across digital channels to deliver GSV and NSV targets.
• Drive alignment with global, US, and local teams on pricing, assortment, and promotional strategies for digital.
• Champion Riverside’s values and brand ethos in all eCommerce executions.
• Deploy eCommerce marketing, other investment dollars to support growth and build brand equity.

Primary Responsibilities

Digital Strategy & Leadership, Annual & Quarterly Planning, Customer & Platform Development, Performance Optimization, Cross-Functional Leadership, Capability Building.

• Build and maintain relationships with key customers (e.g., Amazon, Walmart.com, Thrive, Instacart retail partners).
• Develop and lead joint business planning with top eComm accounts.
• Own content, media, and promotional strategies in partnership with internal marketing team.
• Lead omnichannel strategy with major retail partners (e.g., Kroger, Target, Walmart) to ensure consistency and synergy across platforms.

Education & Qualifications

• Bachelor's degree required (Business, Marketing, eCommerce, or related field); MBA preferred.
• 8+ years of progressive experience in CPG with strong focus on digital commerce and/or omnichannel retail.
• Direct experience managing Amazon and Walmart.com; familiarity with Instacart, Thrive, and other platforms is a plus.
• Experience managing media investments, content, and performance KPIs across eCommerce channels.
• Understanding of shopper behavior, search optimization, and platform algorithms.

Skills And Abilities

• Strategic thinker with a bias for action.
• Highly analytical, data-driven decision maker.
• Excellent communicator with strong collaboration and influencing skills.
• Detail-oriented with ability to manage multiple platforms and stakeholders.
• Self-starter with passion for digital, consumer, and commercial excellence.

What We Expect

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself.

What We Offer

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch.

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.