Associate Service Technician

TriMark USA; Titusville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Associate Service Technician to join their growing service team. This entry-level position offers a fantastic opportunity for individuals eager to learn and develop their careers in the foodservice equipment industry. Responsibilities include installation, servicing, and repair of equipment, as well as customer interaction and documentation of service activities. With a focus on training and development, this role promises a rewarding career path for those committed to delivering high-quality service. Join a company that values integrity, customer service, and excellence, and take the first step towards a fulfilling career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k

Community Service Day

Spotlight Awards

CFSP Prep Certification Program

Qualifications

• Entry-level service role requiring a willingness to learn.
• Experience in service-related roles is a plus.

Responsibilities

• Conduct installation and repair of food service equipment.
• Interact professionally with clients and document service activities.

Skills

Problem-solving

Technical knowledge

Customer service

Electrical troubleshooting

Mechanical skills

Education

High School Diploma

EPA certification

Tools

Field automation systems

Service vehicle tools

Job description

Associate Service Technician

Fort Myers, FL, USA * Tampa, FL, USA * Titusville, FL, USA
Req #2832

Monday, April 7, 2025

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Commercial Kitchen Service Technician reports to the Sr. Service Manager


• Located in Tampa, Fort Meyers, or Titusville Florida


• Full-Time

TriMark is growing our service team again!!! Our Associate Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at a customer's location. This opportunity offers an incentive plan, compensation paid from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Service Technician and eventually a Senior Service Technician position. This entry-level position is designed for individuals with a willingness to learn, and a desire to develop a rewarding career in the food service and equipment industry.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Technician Support:
  
  
  
  • Conduct installation, servicing, and repair of food service equipment (primarily hot side)
  
  
  • Assist in diagnosing and troubleshooting technical issues reported by clients.
  
  
  • Learn and apply technical knowledge to resolve problems efficiently.
  
  
  
  


• Equipment Maintenance:
  
  
  
  • Run mechanical and electrical troubleshooting and test tasks
  
  
  • Survey safety devices and equipment on a regular basis
  
  
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
  
  
  • Inspect food service equipment for the purpose of ensuring safety
  
  
  • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
  
  
  • Identify necessary repairs and provide ongoing preventative maintenance
  
  
  
  


• Customer Interaction:
  
  
  
  • Interact with clients in a professional and courteous manner.
  
  
  • Provide clear and concise explanations of technical issues and solutions.
  
  
  
  


• Documentation:
  
  
  
  • Maintain accurate records of service activities, including work performed, parts used, and resolutions applied.
  
  
  • Complete service reports and submit them in a timely manner.
  
  
  
  


• Training and Development:
  
  
  
  • Participate in training programs to enhance technical skills and knowledge.
  
  
  • Stay updated on industry trends and new technologies.
  
  
  
  


• Collaboration:
  
  
  
  • Work collaboratively with other team members and departments to ensure seamless service delivery.
  
  
  • Seek guidance from experienced technicians to enhance learning.
  
  
  
  


• Safety Compliance:
  
  
  
  • Adhere to all safety protocols and guidelines during service activities.
  
  
  • Report any safety concerns or incidents promptly.
  
  
  
  

COMPETENCIES:

• Ability to use field automation systems, (Tablets, cell phone, etc.)


• Detail-oriented with excellent problem-solving skills.


• Effective communication and interpersonal abilities.


• Ability to follow instructions and work collaboratively within a team.


• Commitment to delivering high-quality service.

QUALIFICATIONS & EXPERIENCE:

• 0 - 1 years of experience in a service-related role, (Plumbing, Automotive, Electrical) or equivalent military or practical experience.


• EPA certification or coursework in a relevant field is a plus.


• Valid Driver's License.


• Ability to successfully pass a background check post offer acceptance.

PHYSICAL REQUIREMENTS:

• Ability to lift 75 pounds.


• Bend or twist body.


• Use hands to handle, control or feel objects, tools. or controls.


• Stand for long periods of time.


• Keep or regain their balance.


• Kneel, stoop, crouch, or crawl.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [emailprotected].

Other details

• 
  Job Family
  Service Management
  
• 
  Job Function
  Technical Service
  
• 
  Pay Type
  Hourly
  
• 
  Travel Required
  Yes
  
• 
  Travel %
  25
  

Apply Now

• Fort Myers, FL, USA


• Tampa, FL, USA


• Titusville, FL, USA

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