Associate Demand Field Service Technician Trainee

ABB Schweiz AG; Baton Rouge (LA); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Associate Demand Field Service Technician Trainee to join their dynamic team. In this role, you will be responsible for providing technical service in the Process Automation Energy Industries Division, ensuring high-quality service delivery. You will work closely with customers, tackling technical issues and executing tasks with a first-time-right approach. This position offers the chance to thrive in a collaborative environment while contributing to sustainable solutions in energy transition. If you are eager to learn and grow within a supportive team, this opportunity is perfect for you.

Qualifications

• 1+ year of relevant experience or a combination of education and experience.
• Willingness to maintain overnight travel of 80%.

Responsibilities

• Perform entry-level field service tasks and troubleshoot equipment failures.
• Prepare material lists and ensure quality for service activities.

Skills

Technical Troubleshooting

Field Service Skills

Customer Service

Education

Associates Degree

High-School Degree

Job description

Associate Demand Field Service Technician Trainee

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Regional Service Manager - South

Your role and responsibilities

In this role you will be responsible for Demand Field Service in Process Automation Energy Industries Service. Demand Field Service Technician Trainee’s perform service in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality service. As a Demand Field Service Technician Trainee in Greater Houston, TX or Lake Charles to Baton Rouge, LA you will be required to work independently and as part of a team based on customer/contract requirements. The work model for the role is: Remote #LI-Remote. This role is contributing to the Process Automation, Energy Industries Division. You will be mainly accountable for:

1. Performing entry level field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
2. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
3. Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.
4. Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Our team dynamics: You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Associates Degree preferred, or high-school degree and comparable military technical training.
• Minimum 1 year of relevant experience or a special combination of education and experience and/or demonstrated accomplishments will be considered.
• Must be willing to maintain overnight travel of 80%.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application.