Associate Salesforce Effectiveness Director

Vaco; North Carolina; On-site; USD 150,000 - 190,000; Full time

Job summary

Vaco by Highspring is seeking an Associate Director of Salesforce Effectiveness in the United States to enhance sales productivity and drive strategic execution. You will design incentive programs, analyze performance, and collaborate with cross-functional teams to deliver actionable insights and align field activity with business priorities.

Responsibilities include leading territory design and segmentation, leveraging tools like Power BI, Salesforce, and Tableau, and guiding senior leadership

Qualifications

• Bachelor's degree with 12+ years of relevant experience, or advanced degree with 10+ years of experience.
• Background in Pharma management consulting, commercial analytics, sales operations, or related areas.
• Strong analytical skill set and ability to translate data into actionable insights.
• Proven ability to influence stakeholders and drive alignment across cross functional teams.
• Experience designing and managing incentive compensation programs.
• Familiarity with territory design, segmentation, and sales performance metrics.
• Advanced proficiency with Microsoft Office and data visualization platforms.

Responsibilities

• Lead the design, implementation, and ongoing optimization of incentive compensation programs aligned to business goals.
• Monitor and analyze sales performance against targets, providing insights and recommendations to leadership.
• Partner with sales leadership to support business planning and execution of field strategies.
• Collaborate with regional leaders to identify trends, performance gaps, and opportunities across markets.
• Deliver actionable insights related to sales metrics, customer engagement, and territory performance.
• Lead territory alignment and workload optimization to improve efficiency and coverage.
• Drive cross functional initiatives with marketing, finance, medical, and analytics teams.
• Develop and communicate sales force effectiveness strategies including segmentation, targeting, and call planning.
• Partner with internal analytics and forecasting teams to ensure alignment across reporting and insights.
• Evaluate and implement tools and technologies, including advanced analytics and AI, to enhance sales effectiveness.
• Manage external vendors supporting sales force effectiveness initiatives.
• Represent field perspectives in cross functional discussions and contribute to strategic decision making.

Skills

Analytical skills

Stakeholder influence

Incentive compensation

Territory design

Power BI

Salesforce

Tableau

Veeva

Communication

Presentation

Education

Bachelor's degree

Advanced degree

Tools

Microsoft Office

Power BI

Salesforce

Tableau

Veeva

Job description

Associate Director, Salesforce Effectiveness

Position Overview

We are seeking a highly collaborative and data driven Associate Director of Sales Force Effectiveness to support commercial performance and strategic execution across the business.

This role plays a critical part in improving sales productivity, aligning field execution with business priorities, and delivering actionable insights that inform key decisions. The individual will partner closely with cross functional stakeholders to design and implement sales effectiveness strategies, optimize field operations, and enhance overall commercial performance.

This is a highly visible role that requires strong analytical capability, business acumen, and the ability to influence stakeholders across multiple functions without direct authority.

Key Responsibilities

• Lead the design, implementation, and ongoing optimization of incentive compensation programs aligned to business goals
• Monitor and analyze sales performance against targets, providing insights and recommendations to leadership
• Partner with sales leadership to support business planning and execution of field strategies
• Collaborate with regional leaders to identify trends, performance gaps, and opportunities across markets
• Deliver actionable insights related to sales metrics, customer engagement, and territory performance
• Lead territory alignment and workload optimization to improve efficiency and coverage
• Drive cross functional initiatives in partnership with teams such as marketing, finance, medical, and analytics
• Develop and communicate sales force effectiveness strategies including segmentation, targeting, and call planning
• Partner with internal analytics and forecasting teams to ensure alignment and consistency across reporting and insights
• Evaluate and implement tools and technologies, including advanced analytics and AI, to enhance sales effectiveness
• Manage external vendors supporting sales force effectiveness initiatives
• Represent field perspectives in cross functional discussions and contribute to strategic decision making

Qualifications

Required Experience

• Bachelor's degree with 12 plus years of relevant experience, or advanced degree with 10 plus years of experience
• Must have a background in Pharma management consulting, commercial analytics, sales operations, or related areas
• Strong analytical skill set with experience translating data into actionable business insights
• Proven ability to influence stakeholders and drive alignment across cross functional teams
• Experience designing and managing incentive compensation programs
• Familiarity with territory design, segmentation, and sales performance metrics
• Advanced proficiency with tools such as Microsoft Office and data visualization platforms such as Power BI
• Experience working with CRM and analytics platforms such as Salesforce, Veeva, or Tableau
• Strong communication and presentation skills with the ability to engage senior leadership
• Ability to work effectively in a fast paced, evolving environment

Preferred Experience

• Experience supporting specialty or complex therapeutic areas
• Prior experience managing team members or leading projects
• Familiarity working within matrixed organizations

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.