Success Account Manager

Vaco by Highspring; Blue Ash (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

401(k) with company match

Paid time off

Professional development assistance

Job summary

Vaco by Highspring seeks an Account Manager in the Blue Ash, OH area for an onsite, direct hire role. Targeted compensation in the 1st year is $55K–$75K. You will maintain client information, manage service activities, and support proposals while traveling up to 50% for local/regional meetings.

The position requires a Bachelor's degree with 3+ years in account management or business development. Proficiency in Microsoft Office and CRM platforms is essential.

Qualifications

• Bachelor's degree or equivalent with 3+ years in business development or account management.
• Willingness to obtain and maintain required insurance licensing in applicable states/territories.
• Exceptional interpersonal and presentation skills to communicate with owners, executives and clients.
• Proficiency in Microsoft Office, CRM platforms, and basic data manipulation.
• Highly organized, detail-oriented, self-motivated with ability to manage multiple priorities.
• Travel up to 50% for local and regional client meetings.

Responsibilities

• Maintain accurate prospect and client information with detailed interactions.
• Process plan implementations, changes, and exceptions within internal systems.
• Manage ongoing account service activities, including client reporting and updates.
• Research and resolve prescription-related issues with pharmacy vendors.
• Assist with development of client proposals and sales collateral.

Skills

Interpersonal skills

Presentation skills

Organizational skills

Multi-tasking

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM platforms

Data manipulation

Job description

Vaco is seeking an Account Manager located in the Blue Ash, OH area. This is a great opportunity with a large growing Non-Profit organization. This Account Manager is an onsite and direct hire opportunity. Targeted Compensation in 1st year - $55K-$75K.

Account Administration & CRM Management

• Maintain accurate prospect and client information within the organization, including detailed documentation of client interactions.
• Process plan implementations, changes, and exceptions within internal systems.
• Manage ongoing account service activities, including client reporting, member packets, refund notices, and Agent of Record updates.
• Research and resolve prescription-related issues directly with pharmacy vendors.
• Assist with the development of client proposals and sales collateral.

Qualifications

• Experience: Bachelor's degree or equivalent experience, with 3+ years of business development or account management experience. Inside customer service, PBM, or industry experience strongly preferred.
• Licensing: Willingness to obtain and maintain required insurance licensing in applicable states/territories.
• Communication: Exceptional interpersonal and presentation skills, with the ability to confidently communicate with company owners, executives, and clients in person.
• Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM platforms, and basic data manipulation.
• Work Style: Highly organized, detail-oriented, self-motivated, and able to effectively manage multiple priorities in a fast-paced environment.
• Travel: Ability to travel up to 50%, primarily for local and regional client meetings.
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid time off

Vaco is seeking an Account Manager located in the Blue Ash, OH area. This is a great opportunity with a large growing Non-Profit organization. This Account Manager is an onsite and direct hire opportunity. Targeted Compensation in 1st year - $55K-$75K.

Account Administration & CRM Management

• Maintain accurate prospect and client information within the organization, including detailed documentation of client interactions.
• Process plan implementations, changes, and exceptions within internal systems.
• Manage ongoing account service activities, including client reporting, member packets, refund notices, and Agent of Record updates.
• Research and resolve prescription-related issues directly with pharmacy vendors.
• Assist with the development of client proposals and sales collateral.

Qualifications

• Experience: Bachelor's degree or equivalent experience, with 3+ years of business development or account management experience. Inside customer service, PBM, or industry experience strongly preferred.
• Licensing: Willingness to obtain and maintain required insurance licensing in applicable states/territories.
• Communication: Exceptional interpersonal and presentation skills, with the ability to confidently communicate with company owners, executives, and clients in person.
• Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM platforms, and basic data manipulation.
• Work Style: Highly organized, detail-oriented, self-motivated, and able to effectively manage multiple priorities in a fast-paced environment.
• Travel: Ability to travel up to 50%, primarily for local and regional client meetings.

Benefits

• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid time off
• Professional development assistance

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual's skill sets, experience and training;

licensure and certification requirements;

office location and other geographic considerations; and

other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).