Associate Sales Representative (AV/IT Solutions)

Socket.dev; Green Bay (WI); On-site; USD 42,000 - 70,000; Full time

Job summary

Socket.dev is seeking an Associate Sales Representative in Green Bay to help grow revenue by identifying new business opportunities and supporting early-to-mid stages of the sales cycle.

You will collaborate with Senior Account Executives and learn to position Audio-Visual, IT solutions across commercial, education, nonprofit, and government sectors. This role emphasizes consultative selling and continuous development in a dynamic environment.

Qualifications

• High school diploma or equivalent required; further education preferred.
• 0–2 years in sales, customer service, retail, hospitality, or similar roles.
• Basic proficiency with MS Office (Outlook, Word, Excel, Teams).

Responsibilities

• Prospect and qualify new customers via outbound calls, emails, networking, and research.
• Conduct discovery to understand needs, goals, and challenges.
• Assist in meetings, demos, and site walks with senior sales/technical teams.
• Learn and position AV and IT solutions across industries.
• Prepare quotes, proposals, and sales documentation.
• Maintain accurate activity and opportunity records in the CRM.

Skills

Communication

Organization

Learning mindset

Professional writing

Resilience

Outbound prospecting

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Looking to start and grow your sales career?

In this role, you'll have the opportunity to learn from one of the best. This position will closely partner with one of our Senior Account Executives.

The Associate Sales Representative supports revenue growth by developing new business opportunities and assisting in the early-to-mid stages of the sales cycle.

This role focuses on consultative, solution-based selling of Audio-Visual, Physical Security and IT solutions across multiple industries including commercial, education, nonprofit, and government.

Essential Duties & Responsibilities

• Prospect and qualify new customers through outbound calls, emails, networking, and research.
• Conduct discovery conversations to understand customer needs, goals, and challenges.
• Support sales meetings, demonstrations, and site walks with senior sales and technical teams.
• Learn and position AV and IT solutions such as collaboration tools, conferencing, displays, networking, and managed services.
• Assist in preparing quotes, proposals, and sales documentation.
• Maintain accurate activity and opportunity records in the CRM system.
• Build relationships with customers and internal teams to support a positive sales experience.

Competencies & Skills

• Strong communication and listening skills with a customer-first mindset.
• Organized, detail-oriented, and able to manage multiple priorities.
• Willingness to learn technology solutions and consultative selling techniques.
• Professional written and verbal communication skills.
• Resilience, coachability, and comfort with outbound prospecting.

Education & Experience

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 0–2 years of experience in sales, customer service, retail, hospitality, or other customer-facing roles.
• Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Interest in technology, AV systems, or IT solutions strongly preferred.

Work Environment

• Office work environment with some travel to customer sites.
• Standard business hours with flexibility based on customer needs. Some off-hours work is expected for special events and customer communications.

Career Growth Opportunity

This role offers potential for long term advancement into Sales Representative or Account Executive positions through training.