Associate Sales Engineer - Customer Growth

Hibob; New York (NY); On-site; GBP 45,000 - 65,000; Full time

Job summary

HiBob is seeking an Associate Sales Engineer to support our Customer Growth team in the United Kingdom. You will connect technical solutions with business outcomes, helping customers understand how additional Bob modules can expand value and meet evolving people and business needs.

You will collaborate across Sales, Product, Customer Success, and Services, bringing a growth mindset, resilience, and curiosity to a dynamic SaaS environment.

Qualifications

• Strong understanding of SaaS or B2B technology practices.
• Excellent verbal and written communication skills in English.
• Ability to articulate technical concepts to business stakeholders.

Responsibilities

• Partner with Account Managers, Product, Customer Success, and Professional Services to drive expansion with existing customers.
• Bridge technical solutions and business outcomes to demonstrate value of Bob modules and capabilities.
• Engage with customers to discover needs, qualify opportunities, and address objections with a growth mindset.

Job description

At HiBob, we believe work should be human, transparent, and empowering, and we’re on a mission to transform the HR experience with our innovative SaaS platform. We’re looking for a passionate, curious, and technically adept Associate Sales Engineer to support our Customer Growth team. Our ideal candidate possesses general knowledge of the HR industry, business practices, and software systems, and has the ability to communicate the differentiated value of our platform.In this role, you’ll partner closely with our Account Managers, Product, Customer Success, and Professional Services teams to help existing customers expand the value they gain from Bob. You’ll connect technical solutions with business outcomes, helping customers understand how additional modules and capabilities can build on their current use of Bob to meet evolving people and business needs.If you thrive on learning, enjoy solving problems creatively, and love working in a team that values openness and growth, this is the place for you.

Preferred experience in pre-sales, sales engineering, or solutions consulting. Alternatively, relevant experience in sales, account management, customer success, or as an industry/vertical practitioner, ideally within SaaS or B2B technology environments, will also be considered. Demonstrated skills in consultative selling, including needs discovery, qualification, and objection handling, with an interest in helping existing customers identify opportunities to gain more value. Excellent verbal and written communication skills in English, with the ability to engage technical and business stakeholders. Proven ability to collaborate across teams and manage stakeholder relationships. A proactive learner with a growth mindset and resilience in dynamic sales environments. Passion and a drive to meet and exceed customer expansion revenue targets through solutions that deliver customer value. Resourcefulness, motivation, and a team player mentality. Comfort using AI tools to boost productivity and customer engagement. Experience with generative AI, like ChatGPT or similar, is a plus, but curiosity and a willingness to explore new technologies matter more.