Associate Registrar for Systems – Technology

Jobtailor; Durango (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

The University Registrar's Office seeks a technology-driven leader to plan, implement, and manage student information systems and reporting functions. You will guide system implementations, oversee data quality, and support data-informed decision-making across campus.

Lead staffing, ensure FERPA compliance, and drive process improvements while coordinating cross-campus initiatives and system upgrades.

Qualifications

• Bachelor's degree from an accredited college or university.
• Five years of progressively responsible experience in higher education, student information systems, enrollment services, or a closely related field.
• Two or more years of supervisory or demonstrated team-leadership experience.
• Experience leading or substantially contributing to technology or systems projects.
• Demonstrated experience supporting, configuring, implementing, or administering a student information system.
• Experience with reporting, data analysis, or database query tools.
• Experience developing, improving, and documenting business processes and procedures.
• Experience training and supervising personnel.
• Commitment to diversity, equity, inclusion, and student success.
• Preferred: Master's degree from an accredited college or university.
• Preferred: Four or more years of supervisory experience in a registrar, enrollment services, student services, or comparable higher-education environment.
• Preferred: Experience configuring, testing, implementing, and supporting Workday Student or another enterprise student information system.
• Preferred: Workday reporting, business processes, security, integrations, or data management experience.
• Preferred: Experience with academic requirements, degree audit, curriculum, registration, or academic records functionality.
• Ability to communicate business-specific requirements, problems, issues, and solutions to technical and non-technical users.
• Experience reporting enrollment and degree data to state and federal agencies.
• Knowledge of best practices in academic records management.
• Successful candidate must submit official transcripts and pass a background check.

Responsibilities

• Provide leadership to plan, implement, and analyze technology solutions supporting quality student services.
• Define requirements, investigate technology solutions, and lead or participate in system implementations.
• Collaborate with IT to troubleshoot problems and develop efficient business processes.
• Design and produce reports for internal and external stakeholders.
• Perform data analysis and support data-informed decision-making.
• Manage state and federal reporting functions for the Registrar's Office.
• Develop systems to manage academic records and student information.
• Supervise, train, coach, and develop Registrar's Office staff.
• Lead systems analysis and process improvements.
• Support day-to-day systems operations, resolve data discrepancies, and provide access to core systems.
• Integrate new systems and processes with existing systems.
• Coordinate releases, testing, lifecycle maintenance, rollouts, and software upgrades.
• Manage project scope, risks, and contingency planning.
• Recommend available and emerging technology platforms.
• Represent the Registrar's Office in cross-campus initiatives.
• Coordinate multifunctional projects with AIS-Tech and Skyhawk Station teams.
• Manage academic-record imaging workflows.
• Produce regulatory, ad hoc, project-status, and service-delivery reports.
• Create data-validation processes and review data for completeness and accuracy.
• Use database query and visualization tools.
• Document system requirements, data definitions, procedures, and workflows.
• Develop guides, resources, training materials, and software manuals.
• Hire, onboard, train, evaluate, and manage staff workload and responsibilities.
• Ensure compliance with regulations, university policies, best practices, and industry standards.
• Stay informed of industry trends and explore new service-delivery platforms.
• Maintain Registrar's Office operations and customer service.
• Maintain confidentiality under FERPA and applicable policies and laws.
• Produce and remediate digitally accessible materials.
• Serve as acting Registrar during the Registrar's absence.
• Perform other duties as assigned

Skills

Data Analysis

Team Leadership

Problem Solving

Written Communication

Interpersonal Communication

Organizational Skills

Presentation Skills

Education

Bachelor's degree

Master's degree

Tools

Workday Student

Data Visualization Tools

Database Management Systems

Reporting Tools

Software Upgrade Management

Job description

• Provide leadership to plan, implement, and analyze technology solutions supporting quality student services
• Define requirements, investigate technology solutions, and lead or participate in system implementations
• Collaborate with IT to troubleshoot problems and develop efficient business processes
• Design and produce reports for internal and external stakeholders
• Perform data analysis and support data-informed decision-making
• Manage state and federal reporting functions for the Registrar's Office
• Develop systems to manage academic records and student information
• Supervise, train, coach, and develop Registrar's Office staff
• Lead systems analysis and process improvements
• Support day-to-day systems operations, resolve data discrepancies, and provide access to core systems
• Integrate new systems and processes with existing systems
• Coordinate releases, testing, lifecycle maintenance, rollouts, and software upgrades
• Manage project scope, risks, and contingency planning
• Recommend available and emerging technology platforms
• Represent the Registrar's Office in cross-campus initiatives
• Coordinate multifunctional projects with AIS-Tech and Skyhawk Station teams
• Manage academic-record imaging workflows
• Produce regulatory, ad hoc, project-status, and service-delivery reports
• Create data-validation processes and review data for completeness and accuracy
• Use database query and visualization tools
• Document system requirements, data definitions, procedures, and workflows
• Develop guides, resources, training materials, and software manuals
• Hire, onboard, train, evaluate, and manage staff workload and responsibilities
• Ensure compliance with regulations, university policies, best practices, and industry standards
• Stay informed of industry trends and explore new service-delivery platforms
• Maintain Registrar's Office operations and customer service
• Maintain confidentiality under FERPA and applicable policies and laws
• Produce and remediate digitally accessible materials
• Serve as acting Registrar during the Registrar's absence
• Perform other duties as assigned

Requirements

• Bachelor's degree from an accredited college or university
• Five years of progressively responsible experience in higher education, student information systems, enrollment services, or a closely related field
• Two or more years of supervisory or demonstrated team-leadership experience
• Experience leading or substantially contributing to technology or systems projects
• Demonstrated experience supporting, configuring, implementing, or administering a student information system
• Experience with reporting, data analysis, or database query tools
• Experience developing, improving, and documenting business processes and procedures
• Experience training and supervising personnel
• Strong presentation, writing, problem-solving, and public relations skills
• Proven track record making data-driven decisions
• Analytical, problem-solving, organizational, written, and interpersonal communication skills
• Commitment to diversity, equity, inclusion, and student success
• Preferred: Master's degree from an accredited college or university
• Preferred: Four or more years of supervisory experience in a registrar, enrollment services, student services, or comparable higher-education environment
• Preferred: Experience configuring, testing, implementing, and supporting Workday Student or another enterprise student information system
• Preferred: Workday reporting, business processes, security, integrations, or data management experience
• Preferred: Experience with academic requirements, degree audit, curriculum, registration, or academic records functionality
• Ability to communicate business-specific requirements, problems, issues, and solutions to technical and non-technical users
• Experience reporting enrollment and degree data to state and federal agencies
• Knowledge of best practices in academic records management
• Successful candidate must submit official transcripts and pass a background check

Core Competencies

Demonstrates expertise in managing student information systems, data analysis, and regulatory compliance while leading teams to enhance student services and operational efficiency. Proficient in developing and implementing technology solutions that support academic records management and reporting functions.

Highest-signal resume keywords

• Student Information Systems Management
• Data Analysis and Reporting
• Team Leadership and Supervision
• Technology Implementation and Support
• Regulatory Compliance and Best Practices

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Database Query Tools
• Business Process ImprovementSystem Implementation
• Reporting
• Technology Solutions
• Academic Records Management
• Project Management
• Data Validation
• FERPA Compliance

Soft Skills

• Problem-Solving
• Interpersonal Communication
• Organizational Skills
• Presentation Skills
• Written Communication

Industry Keywords

• Higher Education
• Enrollment Services
• Student Services
• Academic Records
• Diversity and Inclusion

Tools & Technologies

• Workday Student
• Data Visualization Tools
• Database Management Systems
• Reporting Tools
• Software Upgrade Management