Associate, Property Tax Operations

Ryan; Media (Delaware County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Connectivity reimbursement

Gym membership reimbursement

Tuition reimbursement after 1 year

Accelerated career path

Award-winning culture & community

Job summary

Ryan is seeking a detail-oriented Executive, Surveyor Allocations to coordinate property inspections for existing commercial clients. You will manage surveyors’ diaries, book appointments, and liaise with clients and internal teams to ensure documentation is ready for the surveying team.

The role requires excellent organizational and communication skills, the ability to multitask, and a proactive, customer-focused approach in a fast-paced environment. Full training will be provided.

Qualifications

• Excellent verbal and written communication skills.
• Ability to explain complex information clearly and concisely.
• Proactive, positive, and organised approach to work.

Responsibilities

• Proactively book surveyor inspections for existing commercial clients by telephone and email.
• Manage multiple surveyors’ diaries, organising appointments geographically to maximise productivity.
• Collect relevant documentation from clients to support service delivery and maintain records.
• Gather client health and safety requirements and update records as required.
• Communicate with clients and surveyors, delivering high-quality client service.

Skills

Communication

Organization

Multitasking

Client relations

Education

GCSEs (6 A*-C)

Tools

Microsoft Office

Job description

Why Ryan?

• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

Working closely with the surveying team, the Executive, Surveyor Allocations is responsible for booking and coordinating property inspections for existing commercial clients. The role manages surveyors’ inspection diaries, coordinates appointments efficiently across the UK, liaises with clients and internal stakeholders, and ensures the relevant documentation and information are available to support the surveying team.

The role requires excellent organisational skills, attention to detail, strong communication skills, and the ability to manage multiple priorities and deadlines in a fast-paced environment. Full training will be provided.

Duties And Responsibilities

• Proactively book surveyor inspections for existing commercial clients by telephone and email.
• Manage multiple surveyors’ diaries, ensuring appointments are organised geographically to maximise surveyor productivity and that appointment details are communicated accurately.
• Collect relevant supporting documentation from clients to support the delivery of services and maintain accurate client records.
• Gather client health and safety requirements for surveyors and update spreadsheets and internal records as required.
• Communicate with clients and surveyors, both verbally and in writing, providing a high standard of client service.
• Manage client expectations and respond to initial queries, ensuring clients understand the inspection process and relevant timescales.
• Build and maintain positive working relationships with clients, surveyors, and internal stakeholders.
• Support client retention matters, liaising with the Surveying team and other internal departments to help achieve the best outcome for the client.

Education And Experience

• Minimum of 6 A*-C GCSEs, or equivalent.
• Excellent verbal and written communication skills.
• Ability to explain complex information clearly and concisely.
• Previous experience building and maintaining client relationships is preferred.
• Ability to multitask and meet strict deadlines.
• Excellent relationship-building skills.
• Strong attention to detail.
• Proactive, positive, and organised approach to work.

Computer Skills

Good knowledge of Microsoft Office applications, including PowerPoint, Excel, Outlook, and internet applications.