Associate Project Manager

KI; Green Bay (WI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Participation in ESOP

Health, Dental, & Vision Insurance

401(k) Plan with Company Match

Paid Vacation, Sick Days, & Holidays

Wellness Resources and on-site nurse

Onsite Cafe

Employee Product Discounts

Educational Reimbursement Program

Full Benefits Package

Job summary

KI Installation Services in Green Bay, WI seeks an Associate Project Manager to oversee furniture installation projects, warranty work, and field service activities. You will coordinate schedules, resources, and vendors to ensure on-time completion and customer satisfaction.

The role requires strong organization, attention to detail, and the ability to travel to customer sites throughout the year; a high school diploma is required, with Associate or Bachelor’s preferred.

Qualifications

• Requires 2+ years in installation coordination or field support.
• Strong organizational and troubleshooting skills.
• Proficient with Excel and ERP systems.
• Excellent communication and customer service mindset.

Responsibilities

• Support furniture installation and service projects from planning through completion.
• Coordinate schedules, resources, installers, and vendors to keep projects on track.
• Travel to customer sites to assist with installations and resolve field issues.
• Serve as a point of contact for customers, vendors, and internal teams.
• Review drawings and specifications to support accurate installations.
• Assist with project meetings, site visits, and installation planning activities.
• Conduct quality inspections and help identify and resolve installation deficiencies.
• Monitor project progress and communicate updates to stakeholders.
• Maintain project reports, documentation, and status updates.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Customer-focused mindset

Multitasking

Travel willingness

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Excel

ERP systems

Job description

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

Job Overview

KI has an opening for an Associate Project Manager on our KI Installation Services team and will be based out of our corporate office in Green Bay, WI. The Associate Project Manager is responsible for managing and supporting furniture installation projects, warranty work, and field service activities to ensure successful project execution and customer satisfaction. This role requires strong organizational and troubleshooting skills, a commitment to quality, and the flexibility to travel to customer sites throughout the year.

Responsibilities

• Support furniture installation and service projects from planning through completion.
• Coordinate schedules, resources, installers, and vendors to keep projects on track.
• Travel to customer sites to assist with installations and resolve field issues.
• Serve as a point of contact for customers, vendors, and internal teams.
• Review drawings and specifications to support accurate installations.
• Assist with project meetings, site visits, and installation planning activities.
• Conduct quality inspections and help identify and resolve installation deficiencies.
• Monitor project progress and communicate updates to stakeholders.
• Maintain project reports, documentation, and status updates.

What you Need to Succeed

• High school diploma required; associate or bachelor’s degree preferred.
• 2+ years of experience in installation coordination, field support, or related work.
• Proficient computer skills, including Microsoft Excel and ERP systems.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and projects.
• Effective communication and relationship building skills.
• Problem-solving skills with a customer focused mindset.

What KI Offers You

• Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
• Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.
• A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
• Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
• Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
• Onsite Cafe: Enjoy a full breakfast and lunch menu right at work.
• Employee Product Discounts: Special pricing on company products.
• Educational Reimbursement Program: Support for degree programs and certifications.
• Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).

The salary range for this position is $26/hour - $32/hour but could differentiate from this scale based on the candidate’s skillset, years of experience, and education.

KI is an Equal Opportunity Employer.