Associate Program Manager

Cranium; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive entry-level salary

Health, dental, and vision insurance

Flexible Time Off Policy

401(k) Retirement Plan

Job summary

A tech-enabled security company in the United States seeks an Associate Program Manager to drive managed program offerings, assist in customer onboarding, and support ongoing customer engagement. Ideal candidates will have strong organizational skills and an interest in AI. The role offers competitive entry-level salary, comprehensive health benefits, and opportunities for professional growth. Join us to contribute to shaping the future of secure and trustworthy AI.

Qualifications

• 0–2 years of experience in program management or related field.
• Ability to manage multiple priorities in a fast‑paced environment.
• Eager to take initiative and drive results.

Responsibilities

• Drive managed program offerings for platform clients.
• Assist customer onboarding and ensure smooth implementation.
• Support ongoing customer engagement with troubleshooting.

Skills

Organizational skills

Multitasking

Excellent communication skills

Proficiency in project management tools

Problem-solving mindset

Interest in AI and cybersecurity

Education

Bachelor’s degree in business or related field

Tools

MS Office Suite

Asana

Trello

Job description

VP, AI Programs & Operations, Co-Founder @ Cranium

Associate Program Manager

Vision

Cranium delivers security and trust to AI. As AI adoption grows, models are increasingly exposed to new classes of threats, and data emerges as a critical attack surface. Without visibility into the AI assets in use or monitoring of key metrics and threat indicators, organizations will struggle to keep up with this evolving landscape. Our enterprise platform is designed to integrate with existing AI systems, offering visibility and protection against AI‑specific threats.

Advancing the state of AI is a collaborative process that requires a diverse array of skills and perspectives. We’ve built a multidisciplinary team with varied backgrounds, working together to shape the future of secure, trustworthy AI.

About the Role

As an Associate Program Manager, you will play a vital role in planning, coordinating, and executing programs that align with Cranium’s goals and strategic vision. This role is ideal for early‑career professionals who are organized, adaptable, and eager to make an impact in a fast‑growing field.

You will work cross‑functionally across teams, assisting in managing projects, tracking progress, and ensuring program deliverables are met. This position provides an excellent opportunity to grow your career in program management within the dynamic realm of AI security.

As an Associate Program Manager, you will:

• Drive our managed program offerings that we offer to our platform clients, including working with client vendors to enable the creation and delivery of vendor AI Cards.
• Assist in customer onboarding, ensuring a smooth implementation of our solution and driving initial customer success.
• Work with the Customer Success team to support ongoing customer engagement, troubleshooting issues, and providing guidance on best practices.
• Collaborate with the Services team to support delivery projects, helping customers achieve their AI security and compliance goals.
• Contribute to various operational activities, ensuring internal processes and customer engagements run smoothly.
• Grow to deliver product demos and technical presentations to prospective customers, showcasing the capabilities of Cranium’s platform.

What we look for:

• 0–2 years of experience in program management, operations, or a related field.
• Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Excellent written and verbal communication skills, including the ability to present information clearly to diverse audiences.
• Proficiency in project management tools (e.g., Asana, Trello, or similar) and familiarity with productivity tools like the MS Office Suite.
• A proactive and problem‑solving mindset, eager to take initiative and drive results.
• A passion for technology and innovation, with an interest in AI and cybersecurity.
• East‑coast US (NYC Metro) preferred.

Preferred Qualifications

• Bachelor’s degree in business, project management, or a related field.
• Experience with process improvement or documentation creation.
• Familiarity with AI/ML concepts or a willingness to learn about AI security.

Technologies we use

• MS Office Suite
• Teams
• SmartSuite

What We Offer

• Competitive entry‑level salary and company equity options.
• Comprehensive health, dental, and vision insurance for employees and dependents.
• Flexible Time Off Policy and Paid Parental/Family Leave.
• Opportunities for learning and professional growth.
• 401(k) Retirement Plan with company contributions.

Join us at Cranium and contribute to shaping the future of secure and trustworthy AI.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Computer and Network Security

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