Associate Program Manager

ZipRecruiter; Nashville (TN); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Join a leading company as a Deputy Program Manager, overseeing program management and enhancing client relationships. You will lead a team and ensure effective project execution across various initiatives, with a focus on continuous improvement and high-level performance. Ideal candidates should have a solid educational background and relevant experience in project management.

Benefits

Hybrid and flexible work schedules

Professional development programs

Training and certification reimbursement

401(k) Plan Options with employer matching

Health and Wellness Benefits

Qualifications

• 5+ years of program/project management experience.
• Exceptional technical aptitude and effective communication skills.
• Experience with managing using DevOps concepts.

Responsibilities

• Provide full life cycle program management across procurement, contracts, and project execution.
• Lead program performance efforts, including strategic planning and new program initiatives.
• Manage contractual actions and monitor contract performance.

Skills

Technical aptitude

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree in Program Management, IT Business, Computer Science

Job description

Job DescriptionJob Description

The Mission Starts Here

TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success.

We are where innovation meets purpose; and where your career can meet purpose as well. We are looking for a Deputy Program Manager to oversee all aspects of Program Management for their assigned program area(s). We encourage you to apply and take the first step in joining our dynamic and impactful company.

Your Mission, Should You Choose to Accept

As a Deputy Program Manager, you will serve a crucial role in maintaining and managing senior level client relationships to enhance and expand their program area(s). You will be responsible for collaborating with key stakeholders to develop and implement Program Management goals; providing oversight to a team of Project Managers, Designers, Developers, and Engineers; establish budgetary control and profitability; develop short-term and long-term strategies for the overall success of program(s). You will work with clients and organize, direct, and manage task related operational support functions and complex and interrelated project tasks for both classified and non-classified environments.

What will you do?

• Provide full life cycle program management across procurement, contracts, and project execution.
• Lead program performance efforts, including strategic planning, research, and new program initiatives.
• Build and maintain strong relationships with customers and partners to ensure satisfaction.
• Monitor contract performance and contract compliance; identify and implement improvements throughout the contract lifecycle.
• Manage contractual actions, including modifications and compliance requirements.
• Develop and review statements of work (SOW), subcontract agreements, and purchase orders.
• Establish and manage service-level agreements (SLAs), including risk mitigation and quality assurance measures.
• Serve as the primary point of contact for all program-related questions, issues, and performance matters.
• Act as a subject-matter expert (SME) on contracts and SOWs, providing internal guidance and support.
• Communicate client-driven changes to internal teams, including updates to scope, resources, or timelines.
• Take ownership of projects, including timeline development, resource allocation, progress tracking, and risk management.
• Coordinate the development and delivery of products and services.
• Lead program control activities, including pipeline strategy, opportunity forecasting, and performance tracking.
• Collect, analyze, and report monthly metrics on program and project performance.
• Adapt quickly to shifting project requirements, issues, or changes.

Requirements

• A Bachelor's degree in Program Management, IT Business, Computer Science, or equivalent practical experience.

• 5+ years of program/project management or relevant professional experience.
• Exceptional technical aptitude with an understanding of both technical and creative processes.
• Effective verbal and written communication skills.
• Demonstrated experience drafting and presenting technical documentation.
• Experience with managing using DevOps concepts.
• Excellent organizational skills and experience managing Project Schedules.
• Experience using success metrics to derive actionable insights across program initiatives and deliverable actionable results.
• A positive, enthusiastic attitude towards work and confidence to drive a team of technical and non-technical members to get the best project results.
• Demonstrated critical thinking, problem-solving, and decision-making skills.
• Ability to work under pressure and meet deadlines
• Ability to travel up to 25% based on company and customer needs
• This is a hybrid position and currently requires three days in office (Tuesday to Thursday) at one of our facilities in Tampa FL, Nashville TN or McLean VA

Qualifications

• Served as an officer at Military Department Level.
• Experience in a consulting or leadership capacity supporting government contracts with the DoD as a PM
• Project Management Professional (PMP) Certification

Clearance Requirements

• Applicants must be a U.S. and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is .

Benefits

At TheIncLab we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs.
• 100% Company Paid Benefits that include STD, LTD, and Basic Life insurance.
• 401(k) Plan Options with employer matching
• Incentive bonuses for eligible clearances, performance, and employee referrals.
• A company culture that values your individual strengths, career goals, and contributions to the team.

About TheIncLab

Founded in 2015, TheIncLab (“TIL”) is the first human-centered artificial intelligence (AI+X) lab. We engineer complex, integrated solutions that combine cutting-edge AI technologies with emerging systems-of-systems to solve some of the most difficult challenges in the defense and aerospace industries. Our work spans diverse technological landscapes, from rapid ideation and prototyping to deployment.

At TIL, we foster a culture of relentless optimism. No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams. We approach every problem with a “yes” attitude and focus on results. Our motto, “demo or die,” encompasses the idea that failure is not an option.

We do all of this with a work ethic rooted in kindness and professionalism. The positive attitude of our teams is only possible due to the support TIL provides to each individual.

At TIL, we believe that every challenge is an opportunity for growth and innovation. Our teams are encouraged to think outside the box and come up with creative solutions to complex problems. We understand that the path to success is not always straightforward, but we are committed to persevering and finding a way forward.

Our culture of relentless optimism is not just about having a positive attitude; it is about taking action and making things happen. We believe in the power of collaboration and teamwork, and we know that by working together, we can achieve great things. Our teams are made up of individuals who are passionate about their work and dedicated to making a difference.

Learn more about TheIncLab and our job opportunities at www.theinclab.com.