Associate Program Director, Community Impact & Operations

Volunteers-of-America---Greater-New-York,-Inc.; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York is seeking an Associate Program Director to lead the case management and specialized support services for clients in Bronx, NY. You will oversee staff, ensure program delivery models, and build partnerships with community agencies to enhance services.

In the absence of the Program Director, you will assume responsibilities to maintain operations and regulatory compliance, while maintaining confidential client records and contributing to overall program

Qualifications

• Bachelor’s Degree in a Human Services field and five years’ experience, including two in supervisory roles.
• Supervise program personnel in case management and related areas.
• Establish and maintain program delivery models.
• Develop and maintain linkages with service agencies and state/city liaisons.
• Ensure regulations and quality assurance indicators are met.
• Maintain client records professionally and confidentially.
• Participate in the general management of the facility or program.

Responsibilities

• Manage the case management and specialized support service delivery system.
• Establish community linkages to enhance services.
• In the absence of the Program Director, assume responsibilities.

Skills

Supervisory experience

Program management

Policy compliance

Stakeholder liaison

Recordkeeping

Team leadership

Education

Bachelor's Degree in Human Services

Job description

Volunteers of America–Greater New York is seeking an Associate Program Director to lead the case management and specialized support services for clients in Bronx, NY. You will oversee staff, ensure program delivery models, and build partnerships with community agencies to enhance services.

In the absence of the Program Director, you will assume responsibilities to maintain operations and regulatory compliance, while maintaining confidential client records and contributing to overall program