Associate Program Director

Volunteers of America-Greater New York; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York is seeking an Associate Program Director to lead the on-site social services program for residents facing domestic violence at Victory I. You will oversee case management, supervise staff, and ensure integrated service delivery that supports healing and rebuilding lives.

The role requires a Bachelor's in a Human Services field and five years of experience, including 2–3 years in supervision, plus experience with DV survivors, crisis intervention, and

Qualifications

• Bachelor's Degree in a Human Services field and five years' experience, including two to three years in a supervisory role.
• Experience working with families affected by domestic violence; knowledge of counseling and advocacy techniques, crisis intervention and case management.

Responsibilities

• Manage program personnel in case management and support areas.
• Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons.
• Ensure that regulations and quality assurance indicators are achieved. Monitor results of external and agency surveys and the implementation of corrective action plans.
• Maintain client records in a professional and confidential manner. Create and maintain a wellness and recovery oriented environment by using person-first language, respectful documentation, and person-centered planning.
• Prepare proposals for development, expansion and continuation of programs in coordination with Department Director and the Program Director; develop regular communication with the contract supervised managers; act as liaison with funding source.

Skills

Case Management

Crisis Intervention

Advocacy

Counseling Techniques

Supervisory Experience

Education

Bachelor's Degree in Human Services

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Associate Program Director

The Associate Program Director is responsible for ensuring that the program provides a comprehensive and integrated on-site social services program that helps residents restore and rebuild their lives while healing from their experience of domestic violence. S/he manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance services.

Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

• A Bachelor's Degree in a Human Services field and five years' experience including two to three years in a supervisory role.
• Experience working with families with domestic violence victims is essential. Knowledge of counseling and advocacy techniques for people who have been victims of domestic violence, including crisis intervention and case management skills is essential to this position.

Associate Program Director Principal Responsibilities:

• Manage program personnel in case management and support areas. Assist the Program Director in recruiting and training direct service staff.
• Establish and maintain program delivery models. Provide crisis intervention for victims and their victims.
• Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons.
• Ensure that regulations and quality assurance indicators are achieved. Manage program services for the quality and consistency. Monitor results of external and agency surveys and the implementation of corrective action plans. Ensure that regulations and quality assurance indicators are achieved.
• Maintain client records in a professional and confidential manner. Maintain ongoing communication with the clients. Create and maintain a wellness and recovery oriented environment by using person-first language, respectful documentation, and person-centered planning.
• Participate in the general management of the facility and the social service programs.
• Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director. Develop regular communication with the contract supervised managers; act as liaison with funding source. Ensure all programs meet contractual goals and reporting requirement.
• Monitor program progress and submit all required reports to funding sources, including government and private sources. Submit internal progress reports on a monthly basis, or more frequently as required.
• Plan and develop budgets, and work with Program Director and fiscal staff to ensure that collection of payment from funding source is current. Monitor fiscal expenses and analyze fiscal reports on a monthly basis.
• Supervise assigned staff.
• Perform other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.