Associate Product Manager, Digital Experiences

T-Mobile US Inc.; Factoria (WA); On-site; USD 77,000 - 153,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile US, Inc. is seeking an Associate Product Manager to join a core digital experiences team delivering to over 100 million customers.

You’ll be a visionary, strategist, analyst, and customer evangelist shaping product vision, prioritizing features, and translating strategy into actionable stories for Dev teams. You will collaborate with sales, marketing, legal, finance, and external partners, conduct user research, maintain dashboards, track health metrics, and advocate for the customer

Qualifications

• 0-2 years of relevant Product Management experience in an agile software product development environment.
• Knowledge in software with Agile Scrum methodologies.
• Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture, through deployment and support.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Bachelor's Degree required.

Responsibilities

• Conducts research and analysis to help create and manage product vision and roadmap.
• Participates in end user research to inform product prioritization.
• Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity.
• Conducts competitive product analysis.
• Participates in development of product feature set and positioning strategies.
• Develops and maintains current understanding of customer experience and tech trends assessing how trends impact the roadmap or create opportunity for innovation of the product.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally and externally, perpetuating the customer-first mindset.
• Helps generate and maintain dashboards and reports that track product health and success metrics.
• Assists with maintaining and updating product backlog and priorities with partners.
• Scopes and prioritizes activities based on business and customer impact.
• Assists with beta and pilot programs with early-stage products and samples.
• Writes feature and user stories to capture requirements and translate product / platform strategy into consumable work for Dev teams.
• Communicates defect status and response to leadership and impacted stakeholders until fully resolved.
• Helps prepare and drive product and experience demos.
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties effectively.

Skills

Agile Scrum

Requirements elicitation

Education

Bachelor's Degree

Job description

T-Mobile US, Inc. is seeking an Associate Product Manager to join a core digital experiences team delivering to over 100 million customers.

You’ll be a visionary, strategist, analyst, and customer evangelist shaping product vision, prioritizing features, and translating strategy into actionable stories for Dev teams. You will collaborate with sales, marketing, legal, finance, and external partners, conduct user research, maintain dashboards, track health metrics, and advocate for the customer