Associate Product Manager - App

T-Mobile; Factoria (WA); On-site; USD 77,000 - 139,000; Full time

Job summary

T-Mobile is seeking an Associate Product Manager to help build digital experiences for over 100 million customers. The role blends vision, strategy, analytics, and customer advocacy to deliver impactful products across platforms and services.

You will collaborate with cross-functional teams to translate strategy into actionable work for development teams, driving growth and customer value. We value creative, proactive individuals who can navigate ambiguity, conduct end-user research, and

Qualifications

• 0-2 years of relevant Product Management experience in an agile software product development environment.
• Knowledge in software with Agile Scrum methodologies.
• Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture, through deployment and support.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Bachelor's Degree required.

Responsibilities

• Conducts research and analysis to help create and manage product vision and roadmap.
• Participates in end user research to inform product prioritization.
• Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity.
• Conducts competitive product analysis.
• Participates in development of product feature set and positioning strategies.
• Develops and maintains current understanding of customer experience and tech trends assessing how trends impact the roadmap or create opportunity for innovation of the product.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally and externally, perpetuating the customer-first mindset.
• Helps generate and maintain dashboards and reports that track product health and success metrics.
• Assists with maintaining and updating product backlog and priorities with partners.
• Scopes and prioritizes activities based on business and customer impact.
• Assists with beta and pilot programs with early-stage products and samples.
• Writes feature and user stories to capture requirements and translate product / platform strategy into consumable work for Dev teams.
• Communicates defect status and response to leadership and impacted stakeholders until fully resolved.
• Helps prepare and drive product and experience demos.
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties effectively.

Skills

Agile Scrum

Requirements elicitation

Written communication

Product management basics

Education

Bachelor's Degree

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you a product ninja who is passionate about building amazing digital experiences? If so, we want you on our team! We are building a core product team that will deliver digital experiences to over 100 million customers. We are looking for people who are creative, innovative, and driven to make a difference.

The Associate Product Manager is a visionary, strategist, analyst, and customer evangelist who is a respected leader of execution and professional relationship builder all rolled into a single dynamic package. The Associate Product Manager works within T-Mobile's internal and external products, platforms, services and experiences. You are a multi-talented individual with strategic thinking skills, analytical skills and leadership expertise to successfully deliver delightful and distinct products that drive growth and positively impact customers lives.

Responsibilities

• Conducts research and analysis to help create and manage product vision and roadmap.
• Participates in end user research to inform product prioritization.
• Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity.
• Conducts competitive product analysis.
• Participates in development of product feature set and positioning strategies.
• Develops and maintains current understanding of customer experience and tech trends assessing how trends impact the roadmap or create opportunity for innovation of the product.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally and externally, perpetuating the customer-first mindset.
• Helps generate and maintain dashboards and reports that track product health and success metrics.
• Assists with maintaining and updating product backlog and priorities with partners.
• Scopes and prioritizes activities based on business and customer impact.
• Assists with beta and pilot programs with early-stage products and samples.
• Writes feature and user stories to capture requirements and translate product / platform strategy into consumable work for Dev teams.
• Communicates defect status and response to leadership and impacted stakeholders until fully resolved.
• Helps prepare and drive product and experience demos.
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties effectively.

Qualifications

• 0-2 years of relevant Product Management experience in an agile software product development environment.
• Knowledge in software with Agile Scrum methodologies.
• Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture, through deployment and support.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Bachelor's Degree required.

#LI-Corporate

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No):No

DOT Regulated

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Total Target Cash Earnings Opportunity: $84,700 - $152,790National Base Pay Range: $77,000 - $138,900

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer.

All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500.

Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.