Associate Product Manager: AI-Driven Logistics Growth

FourKites; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

36 PTO days

Tech reimbursement

Job summary

FourKites is seeking an Associate Product Manager for the OTR & Core Visibility team, the flagship product used by major shippers to track billions of dollars of freight daily. You will own meaningful product outcomes from day one, work hands-on with data, engage with enterprise customers, and partner with engineering and design to ship features that move adoption and retention.

You’ll sit at the intersection of supply chain operations and modern software, requiring empathy for freight movements

Qualifications

• 2–4 years of product management or equivalent experience (BA/analyst roles in logistics tech considered).
• Practical experience in supply chain or logistics — you understand shipper pain points, carrier dynamics, and how freight moves operationally.
• Comfort working hands-on with data: SQL proficiency, familiarity with analytics tools, ability to build a data-driven narrative.
• Strong customer engagement skills — you've run discovery calls, written user stories, and can translate qualitative feedback into crisp requirements.
• Demonstrated use of AI tools to accelerate PM workflows — synthesizing research, drafting PRDs, generating insights quickly.
• Ability to work with significant overlap in US Central Time hours.

Responsibilities

• Track and analyze feature adoption, engagement, and retention KPIs for OTR and core visibility products.
• Identify friction points and adoption gaps through usage data, customer interviews, and feedback loops with Customer Success and Sales.
• Build and prioritize a backlog of targeted product enhancements that drive measurable improvement in customer stickiness.
• Support roadmap planning alongside senior PMs, contributing well-reasoned prioritization recommendations.
• Work hands-on with product analytics platforms (Pendo, Mixpanel) and write SQL queries to explore usage and behavior.
• Build and maintain dashboards and reports that track adoption trends across customer segments.
• Translate quantitative findings into clear product hypotheses and actionable backlog items.
• Partner with Data Science and Engineering on instrumentation improvements and event tracking.
• Participate in customer onboarding calls, QBRs, support escalations, and discovery sessions to understand shipper workflows.
• Collaborate with Engineering and Design through scoping, development, and post-launch monitoring.
• Support Product Marketing with onboarding materials, release notes, and adoption playbooks.
• Contribute to presales conversations and market requirements with Solutions teams.

Skills

Product management

Data-driven

Customer engagement

AI tools usage

US Central Time

Education

Bachelor's degree in engineering or quantitative discipline

Tools

SQL

Pendo

Amplitude

Job description

FourKites is seeking an Associate Product Manager for the OTR & Core Visibility team, the flagship product used by major shippers to track billions of dollars of freight daily. You will own meaningful product outcomes from day one, work hands-on with data, engage with enterprise customers, and partner with engineering and design to ship features that move adoption and retention.

You’ll sit at the intersection of supply chain operations and modern software, requiring empathy for freight movements