Associate Product Manager - Inbound

ShipMonk

United States

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A logistics technology company is seeking an Associate Product Manager – Inbound to drive product improvements through collaboration and analysis. Ideal for early-career professionals, the role involves supporting product lifecycle processes, engaging with customers, and using insights to enhance operational efficiency. Key responsibilities include managing product development, conducting research, and facilitating cross-functional collaborations. Candidates should possess strong communication skills and a background in analytical problem-solving. Join us and make an impact in logistics with innovative solutions!

Qualifications

0–2 years of experience in product management, business analysis, operations, or a related role.
Proficiency in Excel and the ability to use SQL for data analysis.
Experience in engaging with merchants and customers.

Responsibilities

Support the product development lifecycle for inbound capabilities.
Collaborate with inbound operations and engineering teams.
Assist with research and interviews to understand merchant needs.
Help shape product enhancements based on operational insights.
Participate in product rollouts and customer adoption efforts.

Skills

Analytical skills

SQL skills

Strong written and verbal communication

Experience with process flow diagrams

Fast-paced adaptability

Problem-solving skills

Education

Bachelor’s degree or equivalent practical experience

Tools

Excel

Lucidchart

Miro

FigJam

Visio

Job description

Location

Dallas, Las Vegas, Pittston, Fort Lauderdale, Louisville

About the Role

ShipMonk is seeking a highly motivated Associate Product Manager – Inbound who is ready to learn fast, grow quickly and make an immediate impact. This role is ideal for someone early in their career with strong communication, analytical thinking and a passion for building great products. You'll be the bridge between our merchants, customers and internal teams, translating needs into product improvements that drive real improvements.

You’ll have the opportunity to work in an environment filled with highly skilled, experienced product, engineering and operations professionals—giving you direct access to mentorship, hands‑on learning and accelerated career development. You will collaborate closely with inbound operations, development teams and stakeholders to support and improve inbound‑related capabilities that drive efficiency, accuracy and a top‑tier merchant experience.

Desired Experience

Bachelor’s degree or equivalent practical experience.
0–2 years of experience in product management, business analysis, operations, or a related role.
Analytical skills, including Excel proficiency.
SQL skills (basic queries, data analysis).
Strong written and verbal communication skills, comfortable engaging with merchants and customers.
Experience or familiarity with creating process flow diagrams, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio).
Passion for learning, problem‑solving and working in a fast‑paced environment.

Skills & Responsibilities

PDLC Participation: Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration.
Cross‑functional Collaboration: Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams.
Execution: Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines.
Customer Research: Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process.
Implementation & Adoption: Collaborate with Go‑to‑Market teams to support product rollouts, documentation, training and customer adoption efforts.
Inbound Process Concepts: Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks.
Data‑Driven Decision Making: Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy.
Warehouse Floor Engagement: Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight.
Growth Mindset: Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.