Associate Product Manager

LanguageLine Solutions; United States; On-site; USD 60,000 - 70,400; Full time

Benefits offered by this job

Bonus potential

Medical, dental, vision benefits

401(k) plan

Job summary

LanguageLine Solutions is seeking an Associate Product Manager who will support Product Manager(s) in defining release requirements, developing roadmaps, and executing go-to-market strategies. The role requires strong communication to collaborate across the organization, support the sales channel, and serve customers.

This position emphasizes ongoing product lifecycle support, market problem discovery, and collaboration with vendors to optimize client experiences while ensuring ethical AI

Qualifications

• 2+ years of marketing, product development, sales, or product management experience.
• Bachelor's degree in Business, Computer Science, or a related field or equivalent business experience.
• Proficiency in analyzing product, usage, and operational data with tools like Elastic, Tableau, or Excel.

Responsibilities

• Support Product Manager(s) in defining release requirements based on market problems.
• Develop roadmaps and execute go-to-market strategies.
• Collaborate across the organization to support sales, customers, and operations.

Skills

Customer focus

Marketing experience

Product management

Data-driven decision making

Public speaking

Team collaboration

Storytelling

Education

Bachelor's degree in Business, Computer Science, or related field

Equivalent business experience

Tools

Elastic

Tableau

Excel

Salesforce

Microsoft Teams

Slack

Job description

Job Title

Associate Product Manager

Reporting To

Product Manager

Location

Monterey, CA Headquarters Office

Employment Type

Full-Time Employee

Job Summary

The ideal candidate will support Product Manager(s) in defining product release requirements based on market problems, developing road‑maps, and executing go‑to‑market strategies. This role requires strong communication skills to collaborate across the organization, support the sales channel, and serve customers. Success is defined by meeting or exceeding product P&L commitments.

Key Essential Functions

• Key contributor to the team responsible for P&L for on‑demand audio and video interpreting for business and direct‑to‑consumer markets.
• Support on‑demand interpreting products and emerging AI‑powered solutions by translating customer, market, and operational needs into clear product requirements.
• Evaluate AI products, platforms, and capabilities to identify opportunities to improve data analysis, customer experience, operational efficiency, and product performance.
• Apply ethical and responsible AI practices to optimize product processes and workflows while protecting customer trust, privacy, quality, and compliance.
• Support the customer throughout the product lifecycle—marketing, sales, client usage, growth and adoption, and operations including technical support.
• Collaborate with vendor partners to create optimal experiences for shared client bases, evaluating vendors’ products and representing mutually beneficial solutions.
• Discover, validate, and prioritize market problems for handoff to the product development team.
• Seek new market opportunities for our products by leveraging the company’s distinctive competence.
• Assist in defining and sizing market segments.
• Conduct win/loss analysis.
• Partner with sales teams to sell products and grow revenue profitably.
• Act as the market expert, speaking at trade shows, industry events, and webinars.
• Support final marketing and go‑to‑market plans.
• Participate in training the sales, implementation, and customer service teams on all product enhancements.

Additional Functions

• Provide product expertise on company initiatives and other projects/tasks.
• Develop in‑depth knowledge of competitive products and contribute to analysis of competitive strengths and weaknesses.
• Perform such duties and assume any other responsibilities as may be required.

Required Qualifications

• High drive for customer satisfaction and delivering on results.
• 2+ years of marketing, product development, sales, or product management experience.
• Passionate about building products and customer success.
• Track record of using qualitative and quantitative data to prioritize and drive decision‑making; proficiency in productivity applications such as Microsoft Office, Project, or Basecamp.
• Proficiency in analyzing product, usage, and operational data using analytics tools such as Elastic, Tableau, or Excel to identify trends, measure outcomes, and support product recommendations.
• Comfortable using collaboration and CRM tools such as Microsoft Teams, Salesforce, and Slack.
• Metrics‑driven: strong analytical and synthesis skills are essential, including the ability to absorb and process large amounts of data into actionable information.
• Curious and comfortable holding professional conversations with our target buyers and users.
• Experience working with AI products, AI platforms, or AI‑enabled workflows, with the ability to evaluate practical use cases and translate them into product requirements.
• Demonstrated ability to use AI tools ethically and responsibly to optimize processes, daily workflows, and decision‑making.
• Strong writing and public speaking skills.
• Excellent people and management skills to interact with staff, colleagues, cross‑functional teams, and third parties.
• Ability to see multiple solutions to problems and identify the optimal one for the situation.
• Must possess excellent business judgment and a practical, common‑sense approach to getting things done.
• Bachelor's degree in Business, Computer Science, or a related field from an accredited college/university or equivalent business experience.

Preferred Qualifications

• Subject matter expert/industry experience is a strong plus.
• Technical aptitude and an interest in new and upcoming technologies to ensure the best possible solutions for clients.
• Experience supporting or managing an AI‑enabled product or platform is a plus.

Compensation and Benefits

The minimum and maximum full‑time annual salary for this role in Monterey, CA is $60,000 – $70,400 USD. The position is also eligible for bonus potential and offers a comprehensive benefits package including medical, dental, vision, and a 401(k) plan.

Equal Opportunity

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other consideration prohibited by law or contract.

Compliance with Disability Laws

It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. We are prepared to modify or adjust the job application process or the work environment to make reasonable accommodations to qualified individuals with disabilities.

Disability Empowerment and Government Contracting

VEVRAA: The contractor will request appropriate employment service delivery systems to provide priority referrals of protected veterans.

Pay Transparency

The contractor will not disclose the compensation of other employees or applicants unless required by law or by a formal complaint, investigation, proceeding, hearing, or action.