Associate Practice Optimization Partner

ensemblehp; Atlanta (GA); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble is seeking a seasoned professional to optimize physician practice revenue cycle processes and deliver actionable solutions. You will analyze front-end activities through charge submission, identifying root causes and guiding staff with practical education resources.

The role requires 3–5 years of related experience and a clear understanding of healthcare revenue cycle operations. A bachelor’s degree or equivalent experience is expected, with a strong emphasis on collaboration and

Qualifications

• 3 to 5 years of experience in a similar role.
• Bachelor’s degree or equivalent experience required.
• Clear understanding of revenue cycle operations in a physician practice.

Responsibilities

• Assess and examine client revenue cycle processes in physician practice (front end to submission).
• Conduct root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct staff.
• Work with Pre-Access on acute issues like referrals and pre-authorizations.
• Collaborate with revenue cycle teams to address issues and deliver high-level service.
• Lead teams and meetings professionally while building strong relationships.

Skills

Customer Obsession

Collaboration

Accountability

Time Management

Developing Trust

Takes Initiative

Education

Bachelor’s degree or equivalent experience

Job description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement

This is an exempt role and pays between $57,400.00 - $86,100.00 annually/depending on experience

**This position is located on-site in Atlanta, GA

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Practice Optimization Partners working with and advising clinic operators and leaders to maximize revenue cycle performance. Partners provide consultative insights, recommendations for physician practice activities in the following areas: Registration, Scheduling, Time of Service Collections, Pre-Authorizations/Referrals, Charges, Charge Reconciliation, Charge Lag, Patient Portal Utilization and Patient Satisfaction.

Job Competencies:

• Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.
• Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It's "All for One and One for All"
• Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it.
• Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.
• Developing Trust - Gains others' confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.
• Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.

Essential Job Functions:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

• Assess and examine client revenue cycle processes in the physician practice (front end - first phone call through charge submission/reconciliation).
• Conduct root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct practice staff.
• Work alongside and in conjunction with Pre-Access on identified acute related issues, such as referrals, pre-authorizations, etc.
• Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
• Ability to lead teams and meetings professionally while building strong relationships
• Engage and cultivate a positive workplace atmosphere while building strong relationships

Job Experience:

3 to 5 years of experience in a similar role

Education Level:

Bachelors degree or equivalent experience

Other Preferred Knowledge, Skills and Abilities:

• Clear understanding of the revenue cycle operations in a physician practice
• Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions
• Manipulating and prepar