Associate Practice Optimization Partner

Ensemble Health Partners; United States; Presencial; USD 57.000 - 86.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Tuition reimbursement

Career advancement

Certification support

Descripción de la vacante

Ensemble Health Partners is seeking a skilled professional to optimize revenue cycle processes for physician practices, focusing on registrations through charge reconciliation. This exempt role is on-site in Atlanta, GA and includes incentives, tuition reimbursement, and career advancement opportunities.

Your work will involve root-cause analysis, educational content creation, and collaboration with Pre-Access and other revenue cycle teams to deliver high-quality, personalized service.

Formación

• 3–5 years of experience in a similar revenue cycle role.
• Bachelor's degree or equivalent experience.
• CRCR certification to be obtained within 9 months of hire (company paid).
• Excellent written and verbal communication across client leadership.

Responsabilidades

• Assess and examine client revenue cycle processes in physician practices from front end to submission and reconciliation.
• Conduct root cause analysis and deliver actionable recommendations.
• Create educational content from analyses and train practice staff.
• Lead teams and meetings professionally while building strong relationships.

Conocimientos

Customer obsession

Collaboration

Analytical thinking

Time management

Educación

Bachelor's degree or equivalent experience

Herramientas

Microsoft Office (Word, PowerPoint, OneNote, Excel)

Descripción del empleo

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity

CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This is an exempt role and pays between $57,400.00 - $86,100.00 annually/depending on experience **This position is located on-site in Atlanta, GA

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Practice Optimization Partners working with and advising clinic operators and leaders to maximize revenue cycle performance. Partners provide consultative insights, recommendations for physician practice activities in the following areas: Registration, Scheduling, Time of Service Collections, Pre-Authorizations/Referrals, Charges, Charge Reconciliation, Charge Lag, Patient Portal Utilization and Patient Satisfaction.

Job Competencies

• Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.
• Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It’s “All for One and One for All”.
• Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it.
• Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.
• Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.
• Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.

Essential Job Functions

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
• Assess and examine client revenue cycle processes in a physician practice (front end – first phone call through charge submission/reconciliation).
• Conduct root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct practice staff.
• Work alongside and in conjunction with Pre-Access on identified acute related issues, such as referrals, pre-authorizations, etc.
• Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
• Ability to lead teams and meetings professionally while building strong relationships.
• Engage and cultivate a positive workplace atmosphere while building strong relationships.

Job Experience

3 to 5 years of experience in a similar role

Education Level

Bachelors degree or equivalent experience

Other Preferred Knowledge, Skills and Abilities

Clear understanding of the revenue cycle operations in a physician practice Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions Manipulating and preparing data for root cause analysis Must have excellent written and verbal communication skills with the ability to speak/present to client leadership utilizing Executive Presence Knowledge of Microsoft programs including Word, Power Point, One Note and Excel Ability to adjust quickly and seamlessly to abrupt change Ability to travel when needed Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Required Certification

CRCR, Required within 9 months of hire (company paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive.

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].