Associate, New Verticals - Flex Strategy & Operations

DoorDash; New York (NY); Hybrid; USD 74,800 - 110,000; Full time

Benefits offered by this job

401(k) matching

Paid parental leave

Health benefits

Job summary

DoorDash is hiring for its New Verticals Strategy & Operations team based in New York or San Francisco. This role focuses on high-priority initiatives across Grocery, Convenience, Alcohol, Retail and DashMart, with exposure to company-wide initiatives and fast-paced sprints.

You will work as an individual contributor in a hybrid setup, standing up pilots, launching tests, and building dashboards to drive weekly KPIs. A Bachelor’s degree is required and 1–2+ years of experience is preferred.

Qualifications

• Analytical mindset with ability to translate data into actionable insights.
• Experience working cross-functionally in fast-paced environments.
• Comfort with ambiguity and rapid learning in startup-like settings.

Responsibilities

• Operate 0→1 pilots, build dashboards, manage week-over-week KPIs and translate wins into scalable processes.
• Launch net-new merchants, test new initiatives and run in-market experiments.
• Analyze expansion opportunities using Excel and SQL to prioritize bets.
• Translate consumer, merchant and dasher needs into product requirements and operational improvements.
• Collaborate with and influence cross-functional teams across product, engineering, finance, and marketing.

Skills

Analytical mindset

Cross-functional collaboration

Ambiguity tolerance

Education

Bachelor's degree in Economics, Mathematics, Computer Science, Business Administration, or relevant field

Tools

SQL

Excel

Job description

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched New Verticals in 2020 and have since built a world-class delivery platform enabling delivery across Grocery, Convenience, Alcohol, and Retail third party partners and through our home grown DashMart business. Our Strategy & Operations team has their footprint on everything from merchant strategy to consumer experience to dasher experience and beyond!

About the Role

We are hiring two team members to join our New Verticals Strategy & Operations team to focus on our highest priority initiatives at any given time. This means - you might work on growth for a few months then pivot to a supply chain role or spend some time working on logistics challenges. The sky’s the limit in this role - you will gain exposure to company wide initiatives and high priority sprints, across multiple verticals while making a big and quick impact. You’ll gain a breadth of experiences across Grocery, Convenience, Alcohol, Retail and DashMart. You will move daily metrics, run a/b tests, launch new initiatives and so much more while working cross-functionally with product, engineering, finance and other folks on strategy & operations.

You’ll be an individual contributor. We operate in a hybrid and spend a few days a month in person together! You must currently be based in New York or San Francisco. This role does not offer relocation and is not open to fully remote employees.

You’re excited about this opportunity because you will…

• Operate. Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
• Launch. You may launch net-new merchants, experiment new initiatives and run in market tests.
• Analyze. Build models using Excel and SQL to evaluate expansion opportunities and prioritize the next bets.
• Build. Translate consumer, merchant and dasher needs into product requirements, operational improvements and tangible outcomes
• Collaborate and Influence. You’ll partner with and lead cross-functional teams across product, engineering, finance, marketing and other folks on strategy & operations.

We’re excited about you because…

• You have 1-2+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (banking or consulting preferred)
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You will work on a project basis, so being comfortable in high levels of ambiguity with the expectation of making impact fast is a must.
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
• You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
• You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, or relevant field.
• You are ready to join and excited about a hybrid work environment. You must be able to start full-time by September 28th, 2026 and currently be based in New York or San Francisco. We are not accepting applications of candidates outside of New York or San Francisco, relocation is not offered.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$74,800 — $110,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.