Associate Network Systems Engineer

cairo communication systems (ccs); Hauppauge (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical and dental plans

Vision and disability plans

Flexible spending programs

401K with employer match

Tuition reimbursement

Onsite fitness center or gym member

Company paid life Insurance

Paid holidays and vacation

Technical certification gift card

Job summary

Custom Computer Specialists (CCS) is seeking an Associate Systems Engineer to support our enterprise IT infrastructure across NYC and Long Island. You’ll install, configure, and troubleshoot Cisco and Meraki networks, support wired/wireless connectivity, patch management, and documentation efforts.

The role offers hands-on training, mentorship, and opportunities for professional growth. Travel across the five boroughs and HQ in Long Island are required.

Qualifications

• 2-3 years of experience in IT support, networking, systems administration, or infrastructure engineering.
• Microsoft or CompTIA certifications (Network+, Security+)
• Working knowledge of TCP/IP, DNS, DHCP, switching, routing and wireless technologies.
• Familiarity with Cisco networking and Cisco Meraki solutions.
• Basic understanding of Microsoft Windows, Active Directory, Microsoft 365, and Windows Server environments.
• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience patching Cat6/Cat6A and fiber optic cabling.
• Valid driver’s license and reliable transportation for travel throughout Long Island and NYC.

Responsibilities

• Assist with installation, configuration and maintenance of Cisco and Cisco Meraki network infrastructure.
• Support deployment, configuration, and troubleshooting of wired and wireless network connectivity.
• Perform monitoring tasks and escalate issues to senior staff.
• Provide Tier I and II technical support for infrastructure, networking and endpoints.
• Perform hardware installations, equipment replacements and upgrades.
• Assist with patch management, firmware updates, backups and preventive maintenance.
• Install and organize cable management in IDFs and MDFs.
• Maintain documentation including network diagrams and asset inventories.
• Participate in infrastructure projects and deployments.
• Provide professional customer service and effective communication with clients and team members.
• Provide second shift support during maintenance windows.

Skills

IT support experience

Networking fundamentals

Troubleshooting

Communication

Multitasking

Education

Bachelor’s or Associate degree in IT/CS/Engineering

Tools

Cisco networking

Cisco Meraki

Microsoft 365

Windows Server

Job description

Custom Computer Specialists (CCS) is seeking an Associate Systems Engineer to support our enterprise IT infrastructure across NYC and Long Island. You’ll install, configure, and troubleshoot Cisco and Meraki networks, support wired/wireless connectivity, patch management, and documentation efforts.

The role offers hands-on training, mentorship, and opportunities for professional growth. Travel across the five boroughs and HQ in Long Island are required.