Associate Systems Engineer

cairo communication systems (ccs); City of Mount Vernon (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

CCS is seeking an Associate Systems Engineer to support school districts’ server, network, cloud, and endpoint infrastructure. You will work with senior engineers on upgrades, troubleshooting, and documentation across IT disciplines.

Responsibilities include Windows Server, AD, Microsoft 365, Entra ID, and VMWare; security monitoring and endpoint support; and project participation. Standard shift 8:30 PM–5:30 PM, headquarters in NY.

Qualifications

• Experience administering Windows Server environments.
• Proficient in Active Directory, Group Policy, and Exchange Online.
• Knowledge of cloud and identity services (Azure AD, MFA) and security basics.

Responsibilities

• Support Windows Server environments and Active Directory administration.
• Manage Microsoft 365 services including Exchange Online, Teams, and OneDrive.
• Assist with VMware vSphere virtualization projects and backups/DR testing.
• Monitor server health and apply security patches; document procedures.

Skills

Windows Server

Active Directory

Microsoft 365

Azure Entra ID

VMware vSphere

Tools

Intune

CrowdStrike

Azure AD/Entra ID

VPN & Firewalls

Backup & DR

Job description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

OVERVIEW

The Associate Systems Engineer is responsible for supporting the school districts server, network, cloud, and endpoint infrastructure. This role assists in maintaining the availability, security, and performance of enterprise systems while providing technical support for networking, virtualization, cloud services, identity management, and end-user technologies. The Associate Systems Engineer works closely with senior engineers on infrastructure projects, troubleshooting, system upgrades, and documentation while developing technical expertise across multiple IT disciplines.

Work Schedule

The standard work schedule for this position is from 8:30 PM to 5:30 PM and reports to the headquarters.

Employees are expected to maintain a flexible work schedule and may be required to adjust their hours based on operational priorities, maintenance windows, emergency response, or other business needs.

Salary: $55,000-$65,000

What You'll Do:

Systems Administration

• Administer and support Windows Server environments.
• Perform Active Directory administration, including user accounts, groups, organizational units, and Group Policy.
• Manage Microsoft 365 services including Exchange Online, Teams, and OneDrive.
• Support Microsoft Entra ID (Azure AD) identity and authentication services.
• Monitor server health, performance, storage utilization, and system availability.
• Install operating system updates, firmware, and security patches.
• Assist with VMware vSphere virtualization platform
• Assist with backup verification and disaster recovery testing.
• Create and maintain technical documentation, diagrams, and standard operating procedures.

Network Administration

• Configure and support enterprise LAN, WAN, and wireless infrastructure.
• Troubleshoot network connectivity issues involving switches, routers, firewalls, VPNs, and wireless access points.
• Configure VLANs, DHCP, DNS, TCP/IP, and network routing.
• Monitor network performance using network monitoring tools.
• Assist with firewall rule implementation and network security policies.
• Support remote access technologies and secure VPN connectivity.
• Maintain structured cabling documentation and network diagrams.

Cloud & Identity Services

• Support Microsoft Azure and hybrid cloud infrastructure.
• Administer Microsoft Entra ID synchronization and authentication services.
• Assist with Conditional Access policies and Multi-Factor Authentication (MFA).
• Support Single Sign-On (SSO) integrations with enterprise applications.
• Monitor cloud resources for performance, availability, and security.

Security

• Assist with Crowdstrike endpoint security platform.
• Monitor security alerts and assist with incident response.
• Support vulnerability remediation and patch management.
• Review system logs and assist with compliance initiatives.
• Participate in disaster recovery and cybersecurity exercises.

Endpoint & User Support

• Serve as Tier II/III escalation for desktop and infrastructure issues.
• Deploy and manage Windows endpoints using Microsoft Intune or equivalent MDM solutions.
• Support printers, conferencing systems, mobile devices, and enterprise applications.
• Troubleshoot authentication, email, and connectivity issues.

Project Participation

• Assist with infrastructure upgrades and technology refresh projects.
• Participate in server migrations, cloud initiatives, and network modernization.
• Support implementation of new hardware and software solutions.
• Work with vendors during installations and support engagements.

• Recommend process