Associate Manager, Talent Solutions

Altria Client Services LLC; Richmond (VA); Hybrid; USD 105,000 - 152,000; Full time

Benefits offered by this job

Hybrid work schedule

PTO 15 days and 13 holidays

Floating holidays 2

401(k) matching

Deferred profit sharing

Professional development stipends

Medical, dental, vision coverage

Parental and bonding leave

Volunteer days

Job summary

Altria Client Services LLC in Richmond, VA, is seeking an Associate Manager, Talent Solutions, to join the H2R Talent Solutions team on a hybrid schedule. You will partner with business leaders, translate priorities into clear requirements for our AMS partner, and help compensation and performance cycles run smoothly.

The role requires a BA/BS in a related field and 4+ years of experience with SAP SuccessFactors modules, HRIS platforms, and stakeholder management.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Information Systems or a related field.
• 4+ years of experience working with Tier 1 HRIS Platforms (SAP, Workday or Oracle).
• At least 2 years of experience configuring and implementing SAP SuccessFactors Compensation.
• Experience with SAP SuccessFactors Performance Management preferred.
• Working knowledge of Employee Central source data and cross-module dependencies.
• Experience partnering with business leaders and managed services (AMS) providers as a trusted liaison.
• Proven skills in requirements analysis, UAT, functional issue diagnosis, and business readiness.
• Ability to explain technical options and tradeoffs clearly to nontechnical audiences.
• Strong analytical judgment and ability to influence decisions without direct authority.

Responsibilities

• Partner with business leaders to translate priorities into requirements and recommendations for our AMS partner.
• Advise on Compensation optimization, including templates, eligibility, guidelines, budgets, worksheets and approval routes.
• Evaluate Performance Management proposals covering form templates, goal and rating structures and approval of workflows.
• Coordinate user acceptance testing for AMS-delivered changes: define scenarios, track defects and validate resolutions before business approval and implementation.
• Diagnose system issues by gathering evidence, assessing data dependencies, and partnering with the Employee Central owner and AMS to drive resolution.
• Lead business readiness for compensation and performance review cycles, organizing communications and user guidance that explain system changes clearly.
• Identify improvement opportunities from feedback and recurring issues, recommending practical enhancements that strengthen usability, standardization, and data integrity.

Skills

HRIS experience

Requirements analysis

UAT

Stakeholder management

Analytical judgment

Communication with nontechnical users

Education

Bachelor's degree in Business Administration, Human Resources, Information Systems or related field

Tools

SAP SuccessFactors Compensation

SAP SuccessFactors Performance Management

Employee Central

Job description

Together We Innovate. Together We Change.

Do you enjoy turning complex HR technology into clear, practical recommendations that business leaders can act on? Have experience with SAP SuccessFactors Compensation and Performance Management? If so, we want to speak with you! We are currently seeking an Associate Manager, Talent Solutions, to join our H2R Talent Solutions team in Richmond, VA, with a hybrid work schedule. Relocation benefits will be provided. The Associate Manager, Talent Solutions, will serve as a trusted advisor to business leaders and the key link to our application management services (AMS) partner for SAP SuccessFactors Compensation and Performance Management. You will translate business priorities into clear requirements and recommendations, coordinate testing and readiness, and help our compensation and performance review cycles run smoothly.

What you will be doing:

• Partner with business leaders to understand priorities and translate them into clear requirements, acceptance criteria and recommendations for our AMS partner.
• Advise on Compensation optimization, including templates, eligibility, guidelines, budgets, worksheets and approval routes, to improve accuracy and cycle efficiency.
• Evaluate Performance Management proposals covering form templates, goal and rating structures and approval of workflows, explaining options and tradeoffs to nontechnical audiences.
• Coordinate user acceptance testing for AMS-delivered changes: define scenarios, track defects and validate resolutions before business approval and implementation.
• Diagnose system issues by gathering evidence, assessing data dependencies, and partnering with the Employee Central owner and AMS to drive resolution.
• Lead business readiness for compensation and performance review cycles, organizing communications and user guidance that explain system changes clearly.
• Identify improvement opportunities from feedback and recurring issues, recommending practical enhancements that strengthen usability, standardization, and data integrity.

We want you to have:

• Bachelor's degree in Business Administration, Human Resources, Information Systems or a related field.
• 4+ years of experience working with Tier 1 HRIS Platforms (SAP, Workday or Oracle).
• At least 2 years of experience configuring and implementing SAP SuccessFactors Compensation.
• Experience with SAP SuccessFactors Performance Management preferred.
• Working knowledge of Employee Central source data and cross-module dependencies.
• Experience partnering with business leaders and managed services (AMS) providers as a trusted liaison.
• Proven skills in requirements analysis, UAT, functional issue diagnosis, and business readiness.
• Ability to explain technical options and tradeoffs clearly to nontechnical audiences.
• Strong analytical judgment and ability to influence decisions without direct authority.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You'll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:

• Work where connection and flexibility meet - enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.