Continuous Improvement & Governance Associate Manager

Altria; Richmond (VA); Hybrid; USD 105,000 - 152,000; Full time

Benefits offered by this job

Hybrid work schedule

Relocation benefits

Paid time off and holidays

401(k) and retirement benefits

Professional development stipends

Parental leave

Job summary

Altria in Richmond, VA is seeking a Continuous Improvement & Governance Associate Manager to advance the Source-to-Pay (S2P) operating model. You will partner with ABS, Technology, and business teams to simplify processes, improve governance, and deliver scalable improvements with measurable value.

The role requires a Bachelor's degree and 5+ years in CI, procurement, or related fields, with a strong analytic and collaborative skill set.

Qualifications

• Bachelor's degree required.
• 5+ years in continuous improvement, business process mgmt, project mgmt, governance, ops excellence, procurement, finance ops, shared services, or business transformation.
• Strong analytical abilities and data-driven approach.
• Knowledge of S2P processes and standard methodologies.
• Experience with Lean/Six Sigma.
• Ability to influence without direct authority.
• Excellent communication and collaboration across teams.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects in a dynamic environment.
• Proficiency in procurement systems and technology solutions.

Responsibilities

• Identify, evaluate, and prioritize opportunities to improve S2P processes.
• Lead cross-functional continuous improvement initiatives from discovery through implementation.
• Apply process-improvement methodologies to reduce redundancies and risk while enhancing UX.
• Support automation, AI, and tech enablement initiatives.
• Ensure pivotal initiatives are managed effectively.
• Facilitate cross-functional meetings to gather requirements and align partners.
• Develop reporting structures for leadership on priorities, status, risks, benefits, and resources.
• Maintain governance processes for the S2P CI portfolio.
• Collaborate with Senior Manager and MSP to align CI with procurement strategy.

Skills

Analytical skills

S2P knowledge

Lean Six Sigma

Communication

Organization

Multi-project management

Procurement systems

Education

Bachelor's degree in Business, Supply Chain, Finance, Information Systems, Engineering, Operations Management, or related field

Job description

Are you passionate about finding better ways of working and turning ideas into measurable business results? As the Continuous Improvement & Governance Associate Manager, you will play a critical role in advancing the Source-to-Pay (S2P) organization's operational excellence strategy. Partnering with teams across Accelerated Business Solutions (ABS), Technology, and business functions, you'll identify opportunities to simplify processes, improve governance, enhance user experiences, and implement scalable solutions that drive efficiency and value.

The position will be located in Richmond, VA with a hybrid schedule and relocation benefits are provided.

What you will be doing:

• Identifying, evaluating, and prioritizing opportunities to improve S2P processes
• Leading cross-functional continuous improvement initiatives from discovery through implementation
• Applying process improvement methodologies to eliminate redundancies, improve efficiency, reduce risk, and enhance user experience
• Supporting automation, AI, and technology enablement initiatives that increase organizational effectiveness
• Helping ensure pivotal initiatives are managed effectively
• Facilitating cross-functional meetings to gather business requirements and align business partners for continuous improvement efforts supported by data and measurable outcomes
• Developing reporting structures that provide leadership with insight into organizational priorities, project progress/status, risks, dependencies, benefits realization, and resource alignment
• Maintaining governance processes for the S2P continuous improvement portfolio
• Collaborating with the Senior Manager and Managed Service Provider (MSP) to align process improvement initiatives with the overall procurement strategy and company goals

We want you to have:

• Bachelor's degree in Business, Supply Chain, Finance, Information Systems, Engineering, Operations Management, or a related field.
• 5+ years of professional experience in continuous improvement, business process management, project management, governance, operational excellence, procurement, finance operations, shared services, or business transformation.
• Strong analytical skills with the ability to analyze complex data and processes
• Knowledge of S2P processes and standard methodologies
• Experience with process improvement methodologies (e.g., Lean, Six Sigma)
• Influence without direct authority to move initiatives forward
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams
• Strong organizational skills and attention to detail
• Ability to manage multiple projects and priorities in a dynamic environment
• Proficiency in procurement systems and technology solutions

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work — annual merit increases and performance bonus.
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%–17% of your base salary.
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back — paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.