Associate Manager, One Demand Ops — Hybrid DataDriven

mars; United States; On-site; USD 79,000 - 109,000; Full time

Job summary

Mars is seeking an Associate Manager for One Demand Operations in Chicago, IL. This office-based role supports the One Demand processes, partners across Marketing, Sales, Data & Analytics, and external partners, and drives operational improvements to enable growth.

The ideal candidate has a business degree and 3+ years in related fields, with strong communication, digital skills, and experience with AI productivity tools. This role emphasizes transformation, adoption, and inclusive collaboration.

Qualifications

• Bachelor's degree in Business or related field.
• 3+ years of experience in Marketing, Sales or Commercial Operations, Project Management, Agency Management, Business Operations, or a related field.
• Demonstrated success working across multiple stakeholders in a matrixed environment.
• Experience leading initiatives that deliver measurable business outcomes.
• Strong communication skills, both written and verbal
• Strong digital acumen with proficiency across Microsoft 365 applications and collaboration tools.
• Experience using AI-enabled productivity tools to improve efficiency, accelerate insights, and enhance ways of working is preferred (Ex. Co-pilot)

Responsibilities

• Drive Operational Excellence
• Support the One Demand processes, specifically the Category Business Unit Planning Process, helping teams work more efficiently and effectively.
• Identify opportunities to simplify, standardize, and improve ways of working across the organization.
• Translate business needs into scalable operational solutions that enable growth.
• Collaborate Across Boundaries
• Build strong partnerships across functions, levels, and external partners.
• Facilitate alignment among diverse stakeholders to help teams move from strategy to execution.
• Enable Transformation and Adoption
• Help associates navigate change by coordinating communications, training, and engagement activities.
• Champion continuous improvement and encourage innovative thinking
• Deliver Results Through Others
• Lead cross-functional projects and operational initiatives from planning through execution.
• Manage priorities, dependencies, risks, and stakeholder communications to ensure successful outcomes.
• Support agency and vendor processes that enable efficient and effective delivery.
• Leverage Data and Insights
• Monitor operational performance and business metrics to identify opportunities and risks.
• Transform data into actionable recommendations that support decision-making.
• Develop meaningful reporting and leadership updates that drive transparency and accountability.

Skills

Strong communication

Digital acumen

AI productivity tools

Planning and organizational skills

Customer-first mindset

Problem-solving

Matrixed collaboration

Education

Bachelor's degree in Business

Tools

Microsoft 365

Co-pilot or AI tools

Job description

Mars is seeking an Associate Manager for One Demand Operations in Chicago, IL. This office-based role supports the One Demand processes, partners across Marketing, Sales, Data & Analytics, and external partners, and drives operational improvements to enable growth.

The ideal candidate has a business degree and 3+ years in related fields, with strong communication, digital skills, and experience with AI productivity tools. This role emphasizes transformation, adoption, and inclusive collaboration.