Associate Manager, Digital Merchandising (Chico's)

Chico's; Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

KnitWell Group, a specialty retail operating company, seeks an Online Merchandiser to support conversion and sales through the digital merchandising strategy for Chico's and its family of brands. This role partners with Omni Merchants, Planning, Marketing and Technology to translate business goals into compelling online experiences.

Responsibilities include optimizing site assets, merchandising, analytics, and collaboration on product collections before launches.

Qualifications

• Bachelor's degree required.
• 3+ years’ experience required.
• Strong analytical skills.
• Excellent computer skills Microsoft-Excel proficient.
• Proficient knowledge of retail math.
• Strong interpersonal skills; excellent written and verbal communication.
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data.
• Ability to multi-task and complete projects on time.

Responsibilities

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

Skills

Analytical skills

Communication skills

Multitasking

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

About us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

POSITION OBJECTIVE

This position will be responsible for supporting conversion and sales through the online merchandising strategy. Partnering with internal teams to successfully translate the business strategy to the digital channel, satisfying the financial, technological, and operational demands of the business.

FUNCTIONAL RESPONSIBILITIES

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor's degree required
• 3+ years’ experience required
• Strong analytical skills
• Excellent computer skills Microsoft-Excel proficient
• Proficient knowledge of retail math
• Strong interpersonal skills; excellent written and verbal communication
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data
• Ability to multi-task and complete projects on time

Location: Corporate FAS Distribution Services - Fort Myers, FL 33928

Position Type: Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.