Associate, Digital Merchandising (Chico's)

Chico's FAS, Inc.; Fort Myers (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Digital Merchandising Analyst to drive online conversion and sales by translating business strategy into digital experiences.

You will partner with cross-functional teams including Omni Merchants, Planning, Marketing and Technology to optimize site performance and product presentation. The role requires a Bachelor’s degree and 3+ years of analytics, with strong Excel skills and Retail math knowledge.

Qualifications

• Bachelor's degree required.
• 3+ years’ experience required.
• Strong analytical skills.
• Excellent computer skills.
• Microsoft- Excel proficient.
• Basic knowledge of retail math.
• Strong interpersonal skills; excellent written and verbal communication.
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data.
• Ability to multi-task and complete projects on time.

Responsibilities

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

Skills

Analytical skills

Computer skills

Excel

Retail math

Interpersonal skills

Task prioritization

Data analysis

Multitasking

Education

Bachelor's degree

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

Position Objective

This position will be responsible for supporting conversion and sales through the online merchandising strategy. Partnering with internal teams to successfully translate the business strategy to the digital channel, satisfying the financial, technological, and operational demands of the business.

Functional Responsibilities

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree required
• 3+ years’ experience required
• Strong analytical skills
• Excellent computer skills
• Microsoft- Excel proficient
• Basic knowledge of retail math
• Strong interpersonal skills; excellent written and verbal communication
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data
• Ability to multi-task and complete projects on time

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.