Associate Manager, Digital Merchandising (Chico's)

Chico's FAS, Inc.; Fort Myers (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Chico's FAS, Inc. is seeking an online merchandising specialist to drive conversion and sales through strategic site merchandising. The role partners with cross-functional teams to translate business goals into the digital channel and meet financial, technical, and operational demands.

The position emphasizes analytics, inventory updates, competitive analysis, and customer experience improvements to optimize site performance and collections launches.

Qualifications

• Bachelor's degree required.
• Strong analytical and numeric skills with attention to detail.
• Proficient in Excel and retail math.
• Excellent written and verbal communication.
• Ability to prioritize tasks and manage multiple projects.

Responsibilities

• Supports conversion and sales through online merchandising strategy.
• Evaluates site assets and updates inventory based on stock levels.
• Analyzes competitor merchandising, promotions, UX, taxonomy.
• Improves customer experience and site metrics through data analysis.
• Partners with Omni Merchants, Planning, Marketing, and Technology.
• Works with Digital team on Google Analytics insights and selling.
• Plans product collections with Site Marketing for digital campaigns.
• Collaborates on navigation, category structure, and content before launches.
• Assists in selecting detail/editorial shots for thumbnails.

Skills

Analytical skills

Computer skills

Excel proficiency

Retail math

Written & verbal communication

Prioritization

Data analytics understanding

Education

Bachelor's degree

Tools

Excel

Job description

About Us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

About Us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

Position Objective

This position will be responsible for supporting conversion and sales through the online merchandising strategy. Partnering with internal teams to successfully translate the business strategy to the digital channel, satisfying the financial, technological, and operational demands of the business.

Functional Responsibilities

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree required
• 3+ years’ experience required
• Strong analytical skills
• Excellent computer skills
• Microsoft- Excel proficient
• Proficient knowledge of retail math
• Strong interpersonal skills; excellent written and verbal communication
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data
• Ability to multi-task and complete projects on time

Location

Corporate FAS Distribution Services - Fort Myers, FL 33928

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.