Associate Manager, Commercial Operations

BIC Corporation; United States; Hybrid; USD 70,000 - 100,000; Full time

Job summary

BIC Corporation is seeking an Associate Manager, Commercial Operations in Shelton, CT. Hybrid work arrangement available. The role focuses on leading national trade shows, maintaining the product catalog, and enabling sales operations within North America.

Responsibilities span event management, cross-functional coordination, training support, and process improvement. Bachelor's degree and 2–3 years of relevant experience are required, with strong organizational and analytical skills emphasized.

Qualifications

• Bachelor's degree required.
• 2–3 years of experience in Sales Operations, Commercial Operations, Project Management, Event Management, or a similar role in a CPG organization.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent organizational skills with exceptional attention to detail.
• Ability to build strong cross-functional relationships and collaborate with internal and external partners.
• Strong communication and interpersonal skills.
• Analytical mindset with solid problem-solving and decision-making abilities.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Ability to work independently while managing competing deadlines in a fast-paced environment.

Responsibilities

• Lead National Trade Shows & Commercial Events planning and execution (3–4 shows and 2–3 industry events yearly).
• Oversee booth design, logistics, installation, and dismantle with third-party vendors.
• Coordinate planning meetings, budgets, and post-event reconciliations.
• Maintain the product catalog across multiple categories and ensure accuracy.
• Support delivery of sales training programs and trade advertising activities.
• Coordinate product samples, promotional materials, and swag.
• Provide operational support for NAM Commercial Meeting and cross-functional projects.

Skills

Project management

Cross-functional collaboration

Attention to detail

Communication skills

Analytical mindset

Independent worker

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

**Associate Manager, Commercial Operations**

USShelton, CT, US, 06484

BIC

Hybrid

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

We’re looking for a highly organized, proactive, and detail-oriented Assistant Manager, Sales Operations to support our North America Commercial organization. In this role, you’ll serve as a key operational partner, leading the execution of national trade shows, maintaining our product catalog, and supporting sales enablement initiatives that help our commercial teams succeed.

You’ll collaborate across Sales, Marketing, Product Development, Supply Chain, Finance, and external vendors to ensure flawless execution of customer-facing events and operational processes. This role is ideal for someone who enjoys managing multiple priorities, building relationships, and bringing projects from concept to completion.

Reporting directly to the Director of Commercial Operations, you’ll play an important role in enabling the success of our Commercial organization.

**What You’ll Do**

• L **ead National Trade Shows & Commercial Events** **-** Own the planning and execution of 3-4 national convenience trade shows and 2-3 industry events each year from start to finish. You will:
• Manage all aspects of trade show project planning, timelines, and execution
• Partner with our third-party exhibit vendor to oversee booth design, graphics, logistics, installation, and dismantle
• Coordinate weekly planning meetings and project kickoffs
• Manage booth services including electrical, internet, rigging, furniture rentals, shipping, and material handling
• Register BIC as an exhibitor and coordinate attendee registrations and hotel accommodations
• Partner with Marketing to develop booth graphics and digital displays that elevate our brand presence
• Coordinate product shipments, booth inventory, and event materials while ensuring compliance with shipping regulations
• Manage trade show budgets, invoices, and post-event reconciliations
• Lead post-show debriefs to capture learnings and identify opportunities for improvement
• **Support Sales & Commercial Operations** **-** Help keep our Commercial organization running efficiently by supporting key operational initiatives. You will:
• Own and maintain the product catalog across multiple product categories, ensuring accuracy and consistency
• Support the delivery and coordination of sales training programs
• Manage trade advertising activities and related administrative processes
• Coordinate product samples, customer giveaways, promotional materials, and branded swag
• Support planning and execution of the annual NAM Commercial Meeting
• Partner cross-functionally on projects that improve commercial operations and sales effectiveness
• Provide operational support for ad hoc Commercial and Sales initiatives

**What You’ll Need**

• Bachelor's degree required
• 2-3 years of experience in Sales Operations, Commercial Operations, Project Management, Event Management, or a similar role within a Consumer Packaged Goods (CPG) organization
• Strong project management skills with the ability to manage multiple priorities simultaneously
• Excellent organizational skills with exceptional attention to detail
• Ability to build strong cross-functional relationships and collaborate with internal and external partners
• Strong communication and interpersonal skills
• Analytical mindset with solid problem-solving and decision-making abilities
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Ability to work independently while managing competing deadlines in a fast-paced environment

**What Success Looks Like**

• Execute national trade shows and commercial events on time, on budget, and with a high level of quality
• Serve as a trusted operational partner to Sales, Marketing, Product Development, Finance, and Supply Chain
• Maintain an accurate, up-to-date product catalog that supports commercial excellence
• Ensure sales teams have the tools, materials, and operational support they need to be successful
• Anticipate challenges, solve problems proactively, and keep projects moving forward
• Continuously identify opportunities to improve proce