Sales Operations Associate Manager

Tangle Teezer Ltd; Shelton (CT); Hybrid; USD 70,000 - 95,000; Full time

Job summary

BIC World in Shelton, CT is seeking an Assistant Manager, Sales Operations to support the North America Commercial organization, lead national trade shows, maintain the product catalog, and drive sales enablement initiatives.

The role collaborates across Sales, Marketing, Product Development, Supply Chain, Finance and external vendors; ideal for someone who can juggle priorities and deliver projects end‑to‑end.

Qualifications

• Bachelor's degree required.
• Experience in Sales Operations, Commercial Operations, Project Management or Event Management within a CPG organization.
• Strong project management and communication skills.

Responsibilities

• Lead national trade shows and commercial events planning and execution.
• Partner with third‑party vendors for booth design, logistics and installation.
• Coordinate planning meetings and kickoff sessions.
• Manage booth services, registrations, and hotel accommodations.
• Develop booth graphics and digital displays with Marketing.
• Coordinate product shipments and event materials, ensuring regulatory compliance.
• Manage trade show budgets and post‑event reconciliations.
• Provide operational support for Sales initiatives and product catalog maintenance.
• Collaborate cross‑functionally to improve commercial operations.

Skills

Project management

Organizational skills

Cross‑functional collaboration

Communication

Analytical mindset

Microsoft Excel

MS Office Suite

Independent work

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office Suite

Job description

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BIC

Hybrid

Description:

JoinBIC World, acommunity of brandsdedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed togrowing our iconic and innovative brandsby reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a"roll up your sleeves and get the job done"mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

We'relooking for a highly organized, proactive, and detail-orientedAssistant Manager, SalesOperationsto support our North America Commercial organization. In this role,you'llserve as a key operational partner, leading the execution of national trade shows,maintainingour product catalog, and supporting sales enablement initiatives that help our commercial teams succeed.

You'llcollaborateacrossSales, Marketing, Product Development, Supply Chain, Finance, and external vendors to ensure flawless execution of customer-facing events and operational processes. This role is ideal for someone who enjoys managing multiple priorities, building relationships, and bringing projects from concept to completion.

Reporting directly to the Director of Commercial Operations,you'llplayan important rolein enabling the success of our Commercial organization.

What You'll Do

• Lead National Trade Shows & Commercial Events- Own the planning and execution of 3–4 national convenience trade shows and 2–3 industry events each year from start to finish.Youwill:

• • Manage all aspects of trade show project planning, timelines, and execution

• • Partner with our third‑party exhibit vendor to oversee booth design, graphics,logistics, installation, and dismantle

• • Coordinate weekly planning meetings and project kickoffs

• • Manageboothservices including electrical, internet, rigging, furniture rentals, shipping, and material handling

• • Register BIC as an exhibitor and coordinate attendee registrations and hotel accommodations

• • Partner with Marketing to developboothgraphics and digital displays that elevate our brand presence

• • Coordinate product shipments, booth inventory, and event materials while ensuring compliance with shipping regulations

• • Manage trade show budgets, invoices, and post-event reconciliations

• • Lead post-show debriefs to capture learnings andidentifyopportunities for improvement

• Support Sales & Commercial Operations-Help keep our Commercial organization running efficiently by supporting key operational initiatives.Youwill:

• • Own andmaintainthe product catalog across multiple product categories, ensuring accuracy and consistency

• • Support the delivery and coordination of sales training programs

• • Manage trade advertising activities and related administrative processes

• • Coordinate product samples, customer giveaways, promotional materials, and branded swag

• • Support planning and execution of the annual NAM Commercial Meeting

• • Partner cross‑functionally on projects that improve commercial operations and sales effectiveness

• • Provide operational support for ad hoc Commercial and Sales initiatives

What You'll Need

• Bachelor's degreerequired

• 2-3years of experience in Sales Operations, Commercial Operations, Project Management, Event Management, or a similar role within aConsumer PackagedGoods (CPG) organization

• Strong project management skills with the ability to manage multiple priorities simultaneously

• Excellent organizational skills with exceptional attention to detail

• Ability to build strong cross‑functional relationships and collaborate with internal and external partners

• Strong communicationand interpersonal skills

• Analytical mindset with solid problem‑solving and decision‑making abilities

• Proficiencyin Microsoft Excel and Microsoft Office Suite

• Ability to work independentlywhile managingcompeting deadlines in a fast‑paced environment

What Success Looks Like

In this role, success means delivering seamless execution while building strong partnerships across the organization. Successful candidates will:

• Execute national trade shows and commercial events on time, on budget, and witha high levelof quality

• Serve as a trusted operational partner to Sales, Marketing, Product Development, Finance, and Supply Chain

• Maintainan accurate, up-to-date product catalog that supports commercial excellence

• Ensure sales teams have the tools, materials, and operational support they need to be successful

• Anticipate challenges, solve problems proactively, and keep projects moving forward

• Continuouslyidentifyopportunities to improve processes, increase efficiency, and enhance the overall commercial experience

• Demonstrate ownership, accountability, and a customer‑first mindset while balancing multiple priorities

Travel

• Approximately 6 travels/year, primarily for national trade shows, commercial meetings, and key customer events.

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