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Fleetio is seeking an Associate Maintenance Advisor to support its Maintenance Shop Network. This role involves managing customer repair orders, collaborating with internal teams, and utilizing your automotive expertise to improve service delivery. Ideal candidates will have extensive automotive repair experience, excellent communication skills, and a willingness to innovate in a growing software environment. Join a company dedicated to transforming fleet operations with a robust platform and strong market presence.
This is an exciting opportunity to exercise your skills and expertise in the automotive space to help grow one of the newest roles at Fleetio. As Fleetio’s Associate Maintenance Advisor, you will be supporting our Maintenance Shop Network through the implementation of customer facing, paid for services, as well as acting as a resource to help drive change and improvements internally by identifying areas of opportunity and making recommendations. The Associate Maintenance Advisor role will serve two primary functions:
As this is a new role, you will be assisting with providing input on the design of processes to best support the mission of the role, helping identify systems and data needs, and advocating for your customers throughout the process. While you will have a portfolio of customers, you will be engaging with a variety of stakeholders within Fleetio, from Customer Success, Implementation, and Support to Product, Engineering and Marketing, regularly collaborating on making the Maintenance Shop Network a best in class service.
This role will be a mix of both tactical and strategic. It will allow you to utilize your maintenance expertise and background, while also flexing your business acumen, helping shape the future of Fleetio’s Maintenance Shop Network.
A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in our Series D in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation !
The ideal candidate for this role is someone who is ready to bring their knowledge and experience repairing vehicles to a fast growing software company and create a brand new experience for our customers. You are confident in your automotive knowledge and enjoy using it to bring others value. You are open to new ideas, trying different things, and not afraid to take risks. You are comfortable with helping to build a brand new role, based on key objectives and goals.
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
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Do you reside in the United States? Please note, this role is only open to candidates who live in the US. * Select...
Do you require visa sponsorship now or in the future? Please note, Fleetio is unable to provide visa sponsorship at this time. * Select...
How many years of experience do you have in automotive repair, service advising or fleet management? *
Which ASE categories are you certified in? *
Please describe how you would determine if a shop was potentially seeking approval for repairs that are unnecessary or priced inappropriately. *
Please describe an inefficient process you identified and what you did to change it. What was the benefit? Were you able to quantify the impact? *
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As set forth in Fleetio’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
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A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
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