Associate Learning and Development Specialist

sanford; Sioux Falls (SD); On-site; USD 29,000 - 45,000; Full time

Job summary

Sanford is seeking a Training Specialist to facilitate new hire and departmental orientations, coordinate employee competency training, and maintain required records.

You will develop curricula, deliver software-based classroom training using adult learning principles, and contribute to quality assurance and continuous improvement across departments.

Qualifications

• Associate's degree or three years' experience in training/education, healthcare.
• Knowledge of adult learning principles and training methods.
• Knowledge of designated ancillary service area.
• Willingness to adjust to cultural differences to promote staff morale and satisfaction.

Responsibilities

• Facilitate new hire and departmental orientation.
• Develop training materials and curriculums.
• Deliver software-based classroom training to staff.
• Support quality assurance and process improvement initiatives.
• Assess training effectiveness and adjust programs.

Skills

Adult Learning

Training Methods

Cultural Sensitivity

Education

Associate's degree or 3 years experience in training/education/healthcare

Tools

Microsoft Office

Job description

Work Shift

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours

40

Compensation

Salary Range: $20.50 - $33.00

Union Position

No

Department Details

Summary

Facilitate new hire orientation as well as departmental orientation, employee competency training, annual regulatory training, and maintain required documentation of staff in assigned areas. Will be responsible for assisting with departmental quality assurance and process improvement.

Job Description

Provides remedial training as needed to improve quality results and ensure quality standards are being met. Involved with departmental quality program, targeted improvement strategies, employee satisfaction, and customer satisfaction data. Provides performance input on departmental staff regularly. Assists with service recovery efforts in the event patient service expectations are not met. Provides training and quality control to employees in designated departments. Customizes curriculum and develops training materials to ensure that organizational and stakeholder needs are met. Develops staff s skills to support learning. Has the ability to develop strong working relationships, manage projects, facilitate change processes and effectively communicate to achieve organizational goals. Responsible for the delivery of software-based classroom training in a manner which utilizes adult learning principles and training methods. Demonstrates proficiency in Microsoft Office/Windows applications, analytical decision-making, information gathering, presentation, group facilitation, innovative problem solving, and possesses highly developed training skills. Is flexible, and demonstrates effective planning and organizational skills. Effective communication skills are essential (personal, verbal, written, and electronic). Has the ability to function in a collaborative, fast-paced, customer-driven organization. On-Boards new employees, provides continuous training for current employees, and develops and implements quality projects to meet patient satisfaction standards.

Qualifications

• Associate's degree or three years equivalent experience in training/education, ancillary services, or healthcare.
• Knowledge of adult learning principles and training methods is preferred.
• Knowledge of designated ancillary service area.
• Knowledge of a variety of languages can be helpful but is not required.
• Willingness to adjust to cultural differences in order to promote cultural sensitivity and enhance staff morale/satisfaction.

Sanford is an EEO/AA Employer M/F/Disability/Vet.