Associate, IT Specialist

Cresset; Atlanta (GA); On-site; USD 70,000 - 80,000; Full time

Job summary

Cresset is seeking an IT Specialist to ensure the stability and integrity of its IT infrastructure. This role involves supporting Windows and Azure systems, providing technical services, and maintaining documentation. The ideal candidate will have a Bachelor's in Computer Science and strong communication skills, focusing on client engagement and effective problem-solving.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Health Savings Accounts

Short and Long-term Disability Insurance

Voluntary Critical and Accident Insurance

Pre-tax Parking and Transportation Programs

Equity in Company

Qualifications

• Expert at using and supporting Microsoft Office products.
• Strong experience with TCP/IP and securing internet-connected computers.
• Ability to work on deadline and communicate effectively.

Responsibilities

• Provide technical services and support for Windows 2016 Domain and O365 applications.
• Support Azure hosted cloud infrastructure.
• Document maintenance for all computer systems and network infrastructure.

Skills

Communication

Technical Support

Problem Solving

Education

Bachelor’s Degree in Computer Science

Tools

Microsoft Office

Windows 2016 Domain

Azure

Job description

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Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Cresset is seeking an IT Specialist who report to the IT Director for the company. The primary responsibilities of this role are to ensure the stability, integrity and efficient operation of the IT infrastructure at Cresset.

Primary Responsibilities:

• Provide technical services and support for Windows 2016 Domain, Hosted Exchange and O365 business applications
• Support Azure hosted cloud infrastructure
• Document maintenance for all computer systems and network infrastructure
• Maintain quality service by enforcing organization standards
• Evaluate and recommend IT technology
• Provide end user support within ticketing system resolving in a timely manner
• Adhere to established SLAS while investing and prioritizing tickets
• Assist in documentation of IT processes, procedures and systems
• Phone, A/V, user and system assistance, and support
• Employee onboarding, setup, and imaging
• On call as needed

Qualifications and Characteristics:

• Bachelor’s Degree in Computer Science and/or equivalent experience
• Expert at using and supporting Microsoft Office products and other productivity applications
• Strong experience with TCP/IP; experience securing and supporting internet connected computers
• Strong knowledge of Internet protocols including DNS
• Strong knowledge of Microsoft Operating systems
• Strong written and verbal communication skills
• Ability to work on deadline and communicate effectively with management and end users

What We Offer:

At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $70,000 - $80,000. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Aligning employee and organizational interests, all employees receive equity in Cresset.

It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

*Disclosures related to awards, recognitions, and rankings available here.

Cresset refers to Cresset Capital Management, Peakline Parent, LLC, and all of their respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducting advisory business under the names of Cresset Sports & Entertainment and CH Investment Partners, provides investment advisory, family office, and other services to individuals, families, and institutional clients. Peakline Partners, LLC, provides investment advisory services strictly to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC, and Peakline Partners, LLC, are SEC registered investment advisors.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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