Associate iCare Application Analyst

Riverside Health; Newport News (VA); Sur place; USD 68 000 - 94 000; Plein temps

Résumé du poste

Riverside Health in Newport News, Virginia is seeking an Associate iCare Applications Analyst to support the Epic platform. This onsite role requires developing, maintaining, and upgrading Epic applications and collaborating with clinical and business teams to ensure proper EMR functionality.

The candidate will perform design, implementation, and long-term support, participate in system configuration, and provide 24/7 on-call coverage on a rotating basis.

Qualifications

• High School Diploma or GED required.
• 2 years in Healthcare, preferably in an Integrated Delivery Network (IDN) in clinical care, operations or IT Support.
• Epic experience as an end user, credentialed trainer or operations super user preferred.
• Epic Certification required or Epic proficiency within 180 days of hire.

Responsabilités

• Maintain, build, and optimize Epic applications.
• Investigate and document current and future state processes for ERP integration.
• Coordinate issues during the project lifecycle across configuration and implementation.
• Provide training and communication on application functionality to users.

Connaissances

Epic certification

Formation

High School Diploma or GED

Bachelor's Degree or Technical License in Healthcare Admin/IT/Inform

Outils

Epic

Description du poste

Newport News, VirginiaHiring Range$68,000.00 - $93,500.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.Location: Newport News, VA (onsite)OverviewThe Associate iCare Applications Analyst assists with the development, maintenance, and upgrade of the respective Epic application(s) by investigating, analyzing, and documenting current and future state processes, ensuring successful integration between clinical/business practice and the relevant Epic application. Works as part of a team to translate clinical and business needs into EMR functionality. Coordinates all issues that arise during a project, participates in system configuration and implementation, and communicates and trains on application functionality.The Analyst must be able to provide 24/7 on-call support on a rotating basis for issue resolution.What you will doResponsible for build, maintenance, and optimization for one (1) Epic applicationInvestigate, analyze, and document current and future state processes to ensure successful integrationbetween clinical/business practice and the relevant Epic applicationDevelop comprehensive knowledge of respective Epic application and its system infrastructure. Provide technical and clinical operational advice in the design, programming, testing, and implementation of theapplicationCoordinate all issues that arise during the project for their application. Fulfill multiple roles throughout theproject lifecycle to include design, implementation, and long-term support.Participate as part of the team in system configuration and implementation to include on-going maintenance,process improvement, change management process, along with communicating and training on applicationfunctionalityAssist with evaluation of implemented solutions, post implementation change management, and supportsusers in maintaining changed workflow and technological processes. Gather feedback from end-users,analyze, make recommendations, and implement suitable solutions.Develop report specifications and work closely with report writers to ensure operational, federal, andregulatory reporting requirements are met.QualificationsEducationHigh School Diploma or GED, (Required)Bachelors Degree, or Technical License in Healthcare Admin, Business Admin, Clinical Information Systems, Informatics, Information Technology or sciences (RN, RRT, RPH, ARNP, APP or like programs) (Preferred)Experience2 years in Healthcare, preferably in an Integrated Delivery Network in clinical care, operations or IT Support role. Technical License or Degree can be substituted for experience. (Required)Epic experience as an end user, credentialed trainer or operations super user (Preferred)Skills and Abilities1 Epic certification or Epic proficiency in primary application area required within 180 days of hireOn-call coverage / Downtime supportAbility to travel to hospital, provider and Revenue Cycle locations within the RHS networkLicenses and CertificationsEpic Certification - EPIC within 180 Days(Required)Other RequirementsCall RotationTo learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.