Associate, Human Capital Services

Aprio; Topeka (KS); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Dependent Care Account

401k with Profit Sharing

Parental Leave

Tuition Assistance Program

CPA support program

Discretionary incentive compensation

Incentive compensation for client orig

Wellness program

Remote and Hybrid options

Job summary

Aprio's Human Capital Services team seeks an Associate to process payrolls, payroll tax reports, and client onboarding tasks across multiple platforms. You will assist clients with onboarding, resolve system issues, and coordinate with Relationship Managers to ensure payroll accuracy and timely delivery.

This full-time role offers a chance to grow in a Top 20 CPA/advisory firm with remote and hybrid options, competitive benefits, and CPA support programs for career advancement.

Qualifications

• High School diploma or equivalent required.
• Strong customer service skills and communication abilities.
• Proficiency with MS Office applications (Word, Excel, Outlook).

Responsibilities

• Process payrolls and payroll tax reports for clients.
• Assist clients with onboarding systems, I-9 and E-Verify processes.
• Respond to client inquiries via phone, email, or chat and troubleshoot issues.
• Maintain internal records of client interactions and resolutions.
• Collaborate with Relationship Managers to resolve payroll and onboarding issues.

Skills

Strong customer service skills

MS Office skills

Education

High School diploma

Tools

MS Office

Job description

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio'sHuman Capital Servicesteam and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Associate to join their dynamic team.

Associate, Human Capital Services is responsible for processing payrolls, payroll tax reports, and assisting our clients with the use of multiple platforms and technical problems that may surface with our products and services.

Responsibilities:

• Set up and maintain payroll databases for assigned clients. Collect and enter employee hours, new hire data, and changes. Process payroll accurately and on time, including generating paychecks, payroll journals, and reports.
• Research and apply federal, state, and local payroll tax requirements. Update databases with current tax rates and ensure timely preparation of tax deposits, quarterly reports, and annual W-2s.
• Review garnishment orders, calculate required deductions, and update employee records. Advise clients on remittance procedures to courts or agencies.
• Assist clients with onboarding systems, including maintaining new hire data, managing I-9 and E-Verify processes, and resolving discrepancies. Stay informed on employment law changes affecting onboarding.
• Respond to client inquiries via phone, email, or chat. Guide users through system features, troubleshoot technical issues, and elevate product malfunctions when needed.
• Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
• Review payrolls and reports prepared by peers for accuracy. Work closely with Relationship Managers, client payroll contacts, and internal staff to resolve complex payroll, tax, or onboarding issues.
• Adhere to company policies, procedures, and professional standards. Stay current with regulatory changes and ensure all work meets compliance requirements.
• Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.

Additional Responsibilities:

• Meet turnaround requirements for payroll preparation and delivery and for government reports and payroll tax deposit due dates.
• Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
• Cooperate effectively with clients, client staff, co-workers, and internal support staff.
• Organize a work schedule to meet the requirements of the assignments.

Required Qualifications:

• Individuals at this level normally have a High School diploma.
• Strong customer service skills.
• Strong MS Office skills.

Preferred Qualifications:

• Payroll or accounting experience.
• Prior experience working in a CPA firm.

Why work for Aprio:

Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.

Perks/Benefits we offer for full-time team members:

• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options

What’s in it for you:

• Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
• An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
• A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
• Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
• Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
• Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.