Associate, Grants Management & Systems

United Way of Greater Cincinnati; Cincinnati (OH); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403b plan with company match

Disability Insurance

Employee Assistance Program

Volunteer opportunities

Professional development

Job summary

United Way of Greater Cincinnati is seeking an Associate, Grants Management & Systems to support day-to-day grant administration. You will work under the Director, Impact, maintaining grant workflows in Foundant, tracking deadlines, validating data, and preparing reports for internal teams and funders.

This role involves collaborating with Finance, Impact Operations, and program staff to ensure timely, compliant grantmaking.

Qualifications

• Bachelor's degree in public administration, nonprofit management, business, information systems, or related field.
• 1–2 years of grant administration, nonprofit or public-sector operations, project coordination, or related experience.
• Experience using a grant management system to maintain records and run reports.
• Working knowledge of Microsoft Excel and productivity tools.
• Experience coordinating with multiple contributors under deadlines.
• Clear written and verbal communication for customer service or user support.

Responsibilities

• Support grantmaking from opportunity setup through closeout following established procedures.
• Maintain grant and partner records; track deadlines, approvals, and follow-up.
• Develop expertise in Foundant; assist with configuration, data maintenance, and reporting.
• Provide training and plain-language assistance to applicants, funded partners, and staff.
• Compile and reconcile grant data; prepare recurring reports and deliverables.
• Coordinate funding activities, including the City of Cincinnati Human Services Fund.
• Collaborate with Finance, Impact Operations, and program staff on timely grantmaking.
• Follow standards, protect confidential information, and drive process improvements.

Skills

Grant administration

Foundant

Data management

Report generation

Communication

Education

Bachelor's degree

Nonprofit experience

Tools

Foundant

Excel

CRM

Job description

At United Way of Greater Cincinnati, we’re looking for passionate professionals who want to use their talents to make a lasting impact and help build a stronger, more resilient community.

When you join us, you’ll become part of a team that boldly challenges the status quo to drive equity and empower communities. We believe in the power of collective action; working together to dismantle barriers and rebuild systems for lasting impact.

Diversity is our strength, and we embrace it to spark transformation — where everyone can overcome challenges, belong and thrive. With a balance of urgency and vision, we respond to immediate needs while crafting innovative, long-term solutions. We co-create sustainable change together with those living with the challenges that we aim to solve.

Position:

Associate, Grants Management & Systems

Location:

Cincinnati, OH

Job Id:

567

# of Openings:

1

The Associate, Grants Management & Systems supports the day-to-day administration of United Way of Greater Cincinnati's community investment processes. Working from established procedures and under the direction of the Director, Impact, the Associate helps maintain grant workflows in our Grants Management System Foundant, tracks calendars and records, completes data checks and reports, responds to routine questions from applicants and partners, and coordinates logistics for public funding, including the City of Cincinnati Human Services Fund. The Associate works closely with the Director of Impact Operations on City requirements and routes complex system changes, compliance questions, contract interpretation, and final deliverables to the accountable staff member.

KEY AREAS OF RESPONSIBILITY:

• Support the administration of UWGC's grantmaking processes from opportunity setup through application, review, award, payment, reporting, and closeout, following established procedures and timelines.
• Maintain accurate, complete, and organized grant and partner records; track deadlines, documentation, approvals, decisions, and follow-up; and flag missing information, delays, or exceptions for the appropriate staff member.
• Develop and maintain working expertise in Foundant, supporting routine system configuration, data maintenance, user access, testing, troubleshooting, reporting, and documentation.
• Provide timely, plain-language technical assistance and training to applicants, funded partners, reviewers, and staff on grant systems and processes, and route programmatic, compliance, performance, or relationship questions to the appropriate staff member.
• Compile, validate, reconcile, and organize grant and partner data, and prepare recurring reports, summaries, and operational deliverables for review and use by internal teams, funders, and public partners.
• Support the administration of public and restricted funding, including the City of Cincinnati Human Services Fund, by coordinating timelines, meetings, review activities, communications, records, reports, and contract-related deliverables.
• Collaborate with Finance, Impact Operations, project leads, Data and Insights, technology staff, and other team members to support accurate, timely, and partner-centered grantmaking.
• Follow documented grant-management standards, protect confidential information, identify recurrent barriers, recommend practical process improvements, and contribute to other Community Impact priorities as assigned.

SUPERVISORY RESPONSIBILITIES

None

DESIRED COMPETENTCIES:

• Partner and customer service: Provides responsive, respectful support and communicates requirements clearly to partners, applicants, volunteers, and staff.
• Technical learning and problem solving: Learns systems quickly, resolves routine issues, documents solutions, and escalates concerns appropriately.
• Accuracy and data quality: Maintains complete records and checks work carefully before information is used, reported, or submitted.
• Project coordination and follow-through: Organizes detailed tasks, monitors deadlines, follows up with contributors, and closes assigned work.
• Clear communication: Writes plain-language instructions and explains technical or process information to audiences with different levels of familiarity.
• Collaboration and judgment: Works effectively across teams, understands role boundaries, and recognizes when guidance or approval is needed.
• Adaptability and continuous improvement: Adjusts to changing priorities and identifies practical ways to improve forms, instructions, and workflows.

JOB RELATIONSHIPS WITH:

Interacts with team members at all levels of the organization.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in public administration, nonprofit management, business, information systems, or a related field, or an equivalent combination of education and relevant experience.
• 1-2 years of relevant professional experience in grant administration, nonprofit or public-sector operations, project coordination, database support, or a related field.
• Experience or interest in using a database, grant management system, CRM, or comparable workflow platform to maintain records, run reports, or support users.
• Working knowledge of Microsoft Excel and common productivity tools, including experience organizing and validating data.
• Experience managing detailed assignments with firm deadlines and coordinating work involving multiple contributors.
• Experience providing customer service, technical assistance, or user support through clear written and verbal communication.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature, and the like.
• Ability to lift up to 20 pounds.
• Occasional local travel to events within the regional area.
• Extended viewing of computer monitor.

SALARY:

$45,106 plus competitive benefits package (final offer based on level of experience)

BENEFITS:

• Generous paid time off including vacation, personal, sick, and holiday time
• Medical, Dental, Vision, Life Insurance, 403b plan with company match
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program and access to other free health programs
• Community volunteer opportunities
• Professional development and training opportunities